> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overdue AR on Customers with Active Ecom Orders, Wave KPI card, Vortex IQ Nerve Centre

> Customers who owe overdue money but keep ordering - extend credit knowingly or pause.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/wave) · [Audit Profile](/nerve-centre/kpi-cards/wave/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/wave/sentiment)**

## At a glance

* **Category:** Cross-Channel: Revenue at Risk
* **Type:** Key Metrics
* **Chart:** table
* **Format:** currency
* **Time window:** 30D vsP
* **Alert trigger:** any customer >60d AR with new ecom orders

## Calculation

Customers who owe overdue money but keep ordering - extend credit knowingly or pause.

## Known limitations

*Known limitations, FAQs, or reconciliation notes specific to this card. Replace this block when authored.*