> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Ecom Customers Absent from Xero Contacts, Xero (API) KPI card, Vortex IQ Nerve Centre

> Sync gap - B2B-flagged ecom customers missing in Xero break AR invoicing + tax classification on the next batch.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/xero-api) · [Audit Profile](/nerve-centre/kpi-cards/xero-api/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/xero-api/sentiment)**

## At a glance

* **Category:** Cross-Channel: Revenue at Risk
* **Type:** Key Metrics
* **Chart:** kpi
* **Format:** number
* **Time window:** 7D
* **Alert trigger:** >10 with active orders absent

## Calculation

Sync gap - B2B-flagged ecom customers missing in Xero break AR invoicing + tax classification on the next batch.

## Known limitations

*Known limitations, FAQs, or reconciliation notes specific to this card. Replace this block when authored.*