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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ AI OS ships industry-standard benchmark bands for each Acumatica KPI, so your dashboard flags Performing Well or Needs Attention the moment you connect. 11 of the 34 Acumatica cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction. The benchmarks below are a starting point grounded in industry standards. Adjust any Good or Bad threshold to match your business and save it for your company in Settings → Dashboard Settings → Sensitivity.

How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:
  • Performing - comfortably inside the good band.
  • Needs Attention - has breached the band you set. This is where to act.
  • Stable - within range, or an informational card with no good/bad direction.
Any KPI that has not met its sentiment band is flagged Needs Attention, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.
CardDirectionGoodBadUnit
AR Aging - 60+ DaysLower is better515%
AR Aging on Customers with Active Ecom OrdersLower is better515Currency
Days Sales Outstanding (DSO)Lower is better3060Count
ERP-vs-Ecom Inventory Variance %Lower is better15%
Ecom Customers Absent from Acumatica Customer MasterLower is better010Count
Financial Period Close Past DeadlineLower is better05Count
Financial Period Close StatusLower is better05Count
GL Batches Failing to Balance (debit ≠ credit)Lower is better05Count
Order-to-Cash Velocity (days)Lower is better3060Count
SKUs with Acumatica-vs-Ecom Inventory Drift >5%Lower is better15Count
Unposted GL BatchesLower is better050Count