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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 25 KPI pulses for APC Overnight stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The APC Overnight connector brings the Vortex IQ AI OS to UK merchants and 3PLs using APC’s depot network for next-day parcel and pallet delivery with timed AM services across mainland UK. The Nerve Centre tracks 25 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, NextDay 9am Service Promise, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus a cross-platform APC OTD by Sales Channel card. Vortex Mind investigates when one origin depot underperforms or pallet OTD diverges from parcels; Ask Viq™ answers in plain English with citations back to the consignment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.