| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Alerts Acknowledged | Non-Hero | - | Incidents & Alerts | kpi |
| Alerts Firing | Non-Hero | - | Incidents & Alerts | kpi |
| Apdex Score | Non-Hero | - | Performance | gauge |
| Avg Response Time | Non-Hero | - | Performance | kpi |
| Error Rate | Non-Hero | - | Performance | gauge |
| Incidents Open | Non-Hero | - | Incidents & Alerts | kpi |
| Incidents Resolved (24h) | Non-Hero | - | Incidents & Alerts | kpi |
| Mean Time To Acknowledge | Non-Hero | - | Incidents & Alerts | kpi |
| Mean Time To Resolve | Non-Hero | - | Incidents & Alerts | kpi |
| p95 Latency | Non-Hero | - | Performance | kpi |
| p99 Latency | Non-Hero | - | Performance | kpi |
| Services Degraded | Non-Hero | - | Service Health | kpi |
| Services Down | Non-Hero | - | Service Health | kpi |
| Services Healthy | Non-Hero | - | Service Health | kpi |
| SLA Compliance | Non-Hero | - | Service Health | gauge |
| Throughput (req/min) | Non-Hero | - | Performance | line |
| Top Alerting Services | Non-Hero | - | Top-N | bar_horizontal |
| Top Error Types | Non-Hero | - | Top-N | bar_horizontal |
Better Uptime KPIs, Vortex IQ Nerve Centre
Every Better Uptime KPI pulse Vortex IQ Nerve Centre tracks: 18 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 18 KPI pulses for Better Uptime stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Better Uptime connector brings the Vortex IQ AI OS to teams using Better Stack’s modern uptime monitoring, status pages, and on-call routing - a developer-focused alternative to legacy tools with sub-30s checks and screenshot-on-fail diagnostics. The Nerve Centre tracks 18 KPI pulses covering Alerts Firing, MTTA / MTTR, Incidents Open, Services Healthy / Degraded / Down, p95 / p99 Latency, SLA Compliance, and Top Alerting Services. Vortex Mind investigates when probes fail in patterns that suggest regional issues; Ask Viq™ answers in plain English with citations back to the monitor.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.