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Nerve Centre KPIs · Audit Profile · Sentiment Settings Verifies Clarity API access, session capture volume, dead clicks, quick-backs, and checkout-path frustration signals.

What this audit checks

Auth + session capture

  • API token valid
  • Data Export API accessible
  • Session count stable vs 1-day baseline

Behaviour signals

  • Dead-click rate within baseline
  • Quick-back rate healthy
  • Rage-click rate monitored

Page / checkout UX

  • Checkout-path frustration signals monitored
  • Scroll depth above floor

Funnel analysis

  • Session conversion rate within baseline
  • Cart abandonment rate healthy
  • Goal completions tracked

Cross-channel

  • Clarity session volume vs ecommerce conversion divergence

Severity thresholds

SignalWarnCritical
session_drop_pct2540
dead_click_rate_pct812
quick_back_rate_pct2535
rage_click_rate_pct58
checkout_path_frustration15

Data sources

  • GET https://www.clarity.ms/export-data/api/v1/project-live-insights - Aggregated traffic + behavioural metrics (1–3 day window)