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Nerve Centre KPIs · Audit Profile · Sentiment Settings Verifies Mixpanel project access, core ecommerce event instrumentation, funnel conversion, cohort retention, profile/data quality, and cross-channel reconciliation.

What this audit checks

Authentication & access

  • Service account credentials valid (HTTP Basic auth)
  • Project ID resolves and is accessible
  • Data residency region matches project host (mixpanel.com vs eu.mixpanel.com vs in.mixpanel.com)
  • Service account has at least Analyst role on the project

Tracking & instrumentation health

  • purchase event firing in last 24h
  • add_to_cart event firing in last 24h
  • begin_checkout event firing in last 24h
  • Total event volume stable vs 7d baseline
  • Event ingestion lag within tolerance

Engagement & retention

  • D7 cohort retention above baseline
  • D30 cohort retention above floor
  • Stickiness (DAU/MAU) healthy
  • No cohort decaying below the trailing baseline

Conversion & funnels

  • Primary funnel overall conversion above floor
  • No single funnel step drop-off above the drop-off ceiling
  • Funnel conversion stable vs prior period

Data quality

  • User profiles populated via engage endpoint
  • distinct_id present on core events (identity resolution intact)
  • No event taxonomy drift vs known event schema
  • No duplicate-event inflation on purchase events

Cross-channel

  • Mixpanel funnel conversion vs ecommerce platform conversion divergence
  • Mixpanel purchase-event count vs ecommerce order count divergence

Severity thresholds

SignalWarnCritical
event_volume_drop_pct2540
ingestion_lag_hours16
funnel_conversion_drop_pp510
funnel_step_dropoff_pct4060
conversion_rate3-
engagement_rate60-
d7_retention_pct20-
d30_retention_pct15-
stickiness_pct20-
taxonomy_drift_count510

Data sources

  • GET https://mixpanel.com/api/2.0/events - Event volume + core ecommerce event firing (region host swaps to eu./in. as needed)
  • GET https://mixpanel.com/api/2.0/engage - User profile population and identity-resolution data-quality probe
  • GET https://mixpanel.com/api/2.0/funnels - Funnel overall conversion and step drop-off
  • GET https://mixpanel.com/api/2.0/retention - D7/D30 cohort retention and decay