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Nerve Centre KPIs · Audit Profile · Sentiment Settings Surfaces the daily ops questions a team running its workspace in Notion lives with: is the integration token still good and shared with the findings database, is the backlog drowning, are people overloaded, and (most importantly) are the findings we filed as Notion rows actually getting resolved or quietly dying in the database?

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What this audit checks

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Authentication & access

  • Integration token still valid (auth on /users/me)
  • Findings database is shared with the integration and is not archived
  • Status property exists on the database with mappable open / done option groups
  • Notion rate-limit headroom > 30% (avg ~3 req/sec)

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Backlog health

  • Open page count vs 30-day baseline (sudden growth = drowning signal)
  • Blocked-status page count + change WoW
  • Oldest open page age via created_time (>90 days = backlog rot)
  • Unassigned pages > 5 (work that nobody owns)
  • Backlog-by-priority skew (mostly Lows = no one is grooming)

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VortexIQ findings lifecycle (the stickiness test)

  • Abandoned findings - VortexIQ-created rows, no edit (last_edited_time) >14d
  • Finding resolution rate over rolling 90d (target >75%)
  • Avg time-to-fix for resolved findings, by priority
  • Findings moved to a Won’t-Do option without a comment (silent dismissals)
  • Regression rate - findings whose Status reopened after reaching a Done group

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Team capacity

  • Assignees with >10 open pages (overload signal)
  • Assignees with zero resolved pages in 14d (parked work)
  • Cycle time degradation > 25% week-over-week
  • Scope-creep - pages added to the current sprint property after sprint start

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Cross-connector signals

  • Critical findings from sibling connectors (shopify/bigcommerce/adobe/cybersource) older than 7 days with no Notion row - coverage gap
  • Notion rows referencing decommissioned/archived integrations - stale work

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Severity thresholds

SignalWarnCritical
vortexiq_findings_abandoned515
vortexiq_finding_resolution_rate7550
blocked_tickets38
unassigned_tickets520
oldest_open_ticket_age_days6090
cycle_time_change_pct2550
rate_limit_headroom_pct3010

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Data sources

  • GET https://api.notion.com/v1/users/me - Token + bot identity
  • GET https://api.notion.com/v1/databases/{database_id} - Database schema + writability/share check + property mapping
  • POST https://api.notion.com/v1/databases/{database_id}/query - Filtered backlog reads (open count, blocked, abandoned, by-assignee, by-status)
  • GET https://api.notion.com/v1/users - Workspace members for assignee capacity calc
  • GET https://api.notion.com/v1/comments - Comment-thread checks for silent-dismissal detection