Skip to main content
Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ AI OS ships industry-standard benchmark bands for each Prometheus KPI, so your dashboard flags Performing Well or Needs Attention the moment you connect. 6 of the 19 Prometheus cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction. The benchmarks below are a starting point grounded in industry standards. Adjust any Good or Bad threshold to match your business and save it for your company in Settings → Dashboard Settings → Sensitivity.

​
How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:
  • Performing - comfortably inside the good band.
  • Needs Attention - has breached the band you set. This is where to act.
  • Stable - within range, or an informational card with no good/bad direction.
Any KPI that has not met its sentiment band is flagged Needs Attention, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.
CardDirectionGoodBadUnit
Apdex ScoreHigher is better0.940.85Count
Avg Response TimeLower is better2001000duration_ms
Error RateLower is better0.52%
Throughput (req/min)Watch for drops0-10Count
p95 LatencyLower is better2001000duration_ms
p99 LatencyLower is better2001000duration_ms