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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 12 KPI pulses for Salesforce Commerce Cloud stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Salesforce Commerce Cloud connector brings the Vortex IQ AI OS to enterprise SFCC merchants. The Nerve Centre tracks 12 KPI pulses for SFCC stores at the time of writing - Total Revenue, Conversion Rate, Refund Rate, Out-of-Stock Products, plus customer-health and inventory-health cards (deeper SFCC-specific coverage is in development). Vortex Mind investigates when a number moves; Ask Viq™ lets you ask anything in plain English with citations back to the source card. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.