| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Avg Shipping Cost | 🦸 Hero | hero | Cost & Efficiency | kpi |
| Days to Token Expiry | 🦸 Hero | hero | Operational Health | kpi |
| Exception Rate | 🦸 Hero | hero | Exceptions & Claims | gauge |
| Label-Generation Success Rate | 🦸 Hero | hero | Operational Health | gauge |
| Late Shipments | 🦸 Hero | hero | Delivery Performance | kpi |
| On-Time Delivery Rate | 🦸 Hero | hero | Delivery Performance | gauge |
| Open Claims | 🦸 Hero | hero | Exceptions & Claims | kpi |
| ShippyPro OTD by Sales Channel | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | bar_horizontal |
| API Error Rate | Non-Hero | standard | Operational Health | gauge |
| Avg Transit (days) | Non-Hero | standard | Delivery Performance | kpi |
| Claim Value (open) | Non-Hero | standard | Exceptions & Claims | kpi |
| Cost by Zone | Non-Hero | standard | Cost & Efficiency | bar_horizontal |
| Cost Per Shipment Trend | Non-Hero | standard | Cost & Efficiency | sparkline |
| Failed Deliveries | Non-Hero | standard | Exceptions & Claims | kpi |
| First-Attempt Delivery Rate | Non-Hero | standard | Delivery Performance | gauge |
| High-Cost Shipment Outliers | Non-Hero | standard | Cost & Efficiency | table |
| Label Generation Success | Non-Hero | standard | Operational Health | gauge |
| OTD by Route | Non-Hero | standard | Service Mix | bar_horizontal |
| Rate-Shop Winner Distribution | Non-Hero | standard | Service Mix | pie |
| Returned to Sender | Non-Hero | standard | Exceptions & Claims | kpi |
| Shipments | Non-Hero | standard | Volume | kpi |
| Shipments by Destination | Non-Hero | standard | Service Mix | geo_map |
| Shipments by Service | Non-Hero | standard | Service Mix | pie |
| Shipments Over Time | Non-Hero | standard | Volume | line |
ShippyPro KPIs, Vortex IQ Nerve Centre
Every ShippyPro KPI pulse Vortex IQ Nerve Centre tracks: 24 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 24 KPI pulses for ShippyPro stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The ShippyPro connector brings the Vortex IQ AI OS to merchants using ShippyPro’s European multi-carrier platform to ship across 170+ couriers with rate-shopping, returns, and post-purchase tracking. The Nerve Centre tracks 24 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Label-Generation Success Rate, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus a cross-channel ShippyPro OTD by Sales Channel card so you can see whether marketplace orders ship slower than D2C. Vortex Mind investigates when the rate-shop winner mix shifts or label-gen success dips; Ask Viq™ answers in plain English with citations back to the source label.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.