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Nerve Centre KPIs · Audit Profile · Sentiment Settings Will audit Mirakl API access, partner account health, listing quality and suppression, featured-offer eligibility, order defect and feedback, and cross-channel inventory/pricing parity for the invite-only Target Plus marketplace.

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What this audit checks

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Authentication & access

  • Mirakl API key present and accepted (Authorization header) against GET /api/account
  • Operator host URL verified and reachable (not the placeholder operator-target.mirakl.net)
  • Shop ID configured and matches the account returned by /api/account
  • KYC state is APPROVED (not IN_PROGRESS or REJECTED) so shop can transact

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Account health & policy compliance

  • Shop state is OPEN (not CLOSED) on GET /api/account
  • On-time dispatch rate meets Target’s 99% partner SLA over 30D
  • Partner health composite (SLA x feed-import-success x brand-compliance) above 75 review threshold
  • No sustained partner-status review triggers (SLA <98% OR rejection >2% OR brand-flag spike)

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Listing quality & suppression

  • No active offers in suspended Mirakl state codes via GET /api/offers
  • Mirakl feed import success rate above 95% on GET /api/products/imports
  • Zero rejected import lines (missing required attribute, GTIN check digit, image-dimension violation)
  • No stale listings older than 180d with no update and no brand-presentation compliance flags
  • Active offers are eligible for featured-offer placement (price + quantity + active=true)
  • Featured-offer win rate tracked against competing offers on shared product_sku/gtin
  • No active listings priced above category ceiling that suppress featured-offer eligibility

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Order defect & feedback

  • Order defect rate (cancellations + late dispatch + refusals) within partner band on GET /api/orders
  • No orders past shipping_deadline still in WAITING_DEBIT/SHIPPING state
  • Cancellation rate under 2% and return rate under 5% over 30D
  • Seller feedback score above partner-review floor

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Cross-channel inventory & pricing parity

  • No active Target Plus offers for SKUs out of stock on the BigCommerce/Shopify source-of-truth
  • Price spread vs Walmart/Amazon listings on shared sku/gtin within 10%
  • Target Plus catalog (title/price/image) not drifting from BC product source on shared sku
  • Target Plus orders synced to commerce.order within 24h via commercial_id

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Severity thresholds

SignalWarnCritical
buy_box_win_rate-<40%
defect_rate->4%
feedback_score-<90%
listing_suppressed_pct->10%
account_health_score-<75

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Data sources

  • GET https://operator-target.mirakl.net/api/account - Account state, KYC, shop_state, currency
  • GET https://operator-target.mirakl.net/api/offers - Listing offers, state codes, price, quantity, active flag
  • GET https://operator-target.mirakl.net/api/orders - Order state, shipping_deadline, defect/feedback inputs
  • GET https://operator-target.mirakl.net/api/products/imports - Mirakl feed import status, lines_read, error_report_url