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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 18 KPI pulses for Opsgenie stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Opsgenie connector brings the Vortex IQ AI OS to on-call teams using Atlassian Opsgenie for alert routing, on-call schedules, and incident response across DevOps, IT, and SRE practices. The Nerve Centre tracks 18 KPI pulses covering Alerts Firing, Alerts Acknowledged, MTTA / MTTR, Incidents Open, Incidents Resolved (24h), Services Healthy / Degraded / Down, Top Alerting Services, and SLA Compliance - so on-call load and commerce-side alerts sit in the same view. Vortex Mind investigates when one team’s alert volume spikes; Ask Viq™ answers in plain English with citations back to the alert. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.