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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 16 KPI pulses for Razorpay stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Razorpay connector brings the Vortex IQ AI OS to Indian merchants using Razorpay for UPI, cards, net-banking, EMI, and pay-later flows - the dominant payments gateway for D2C and SMB e-commerce in India. The Nerve Centre tracks 16 KPI pulses covering Success Rate, Decline Rate, 3DS Abandonment Rate, Refund Rate, Chargeback Rate, Dispute Rate, Avg Settlement Time, Pending Payouts, Top Decline Reasons, and Top Payment Methods. Vortex Mind investigates when UPI vs card success diverges or a specific bank rail underperforms; Ask Viq™ answers in plain English with citations back to the transaction. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.