How sentiment powers triage
Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:- Performing - comfortably inside the good band.
- Needs Attention - has breached the band you set. This is where to act.
- Stable - within range, or an informational card with no good/bad direction.
| Card | Direction | Good | Bad | Unit |
|---|---|---|---|---|
| Avg Session Duration | Watch for drops | 0 | -20 | duration |
| Bounce Rate | Lower is better | 40 | 60 | % |
| Cart Abandonment Rate | Lower is better | 60 | 75 | % |
| Goal Completions | Watch for drops | 0 | -20 | Count |
| New Users | Watch for drops | 0 | -20 | Count |
| Pageviews per Session | Watch for drops | 0 | -20 | Count |
| Real-Time Users | Watch for drops | 0 | -20 | Count |
| Returning Users | Watch for drops | 0 | -20 | Count |
| Session Conversion Rate | Higher is better | 2 | 1 | % |
| Sessions | Watch for drops | 0 | -20 | Count |
| Top Pages | Watch for drops | 0 | -20 | Count |
| Top Traffic Sources | Watch for drops | 0 | -20 | Count |
| Users | Watch for drops | 0 | -20 | Count |