| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Fulfilment Rate | 🦸 Hero | hero | Executive Overview | gauge |
| On-Time Delivery Rate | 🦸 Hero | hero | Executive Overview | gauge |
| On-Time Delivery Trend | 🦸 Hero | hero | Shipping & Delivery | line |
| Operational Health Score | 🦸 Hero | hero | Executive Overview | gauge |
| Orders by Region | 🦸 Hero | hero | Order Performance | choropleth |
| Out-of-Stock Products | 🦸 Hero | hero | Inventory | kpi |
| Pending Fulfilment Backlog | 🦸 Hero | hero | Executive Overview | kpi |
| Return Rate | 🦸 Hero | hero | Returns | gauge |
| Shipping Cost per Order | 🦸 Hero | hero | Cost | line |
| SLA Compliance by Warehouse | 🦸 Hero | hero | Order Performance | bar_horizontal |
| Avg Delivery Time by Region | Non-Hero | - | Geographic | choropleth |
| Avg Fulfilment Time (hrs) | Non-Hero | - | Executive Overview | kpi |
| Avg Fulfilment Time (hrs) | Non-Hero | - | Executive Overview | kpi |
| Avg Fulfilment Time by Warehouse | Non-Hero | - | Warehouse Performance | bar |
| Avg Shipping Time (days) | Non-Hero | - | Shipping & Delivery | kpi |
| Carrier Performance Comparison | Non-Hero | - | Shipping & Delivery | heatmap |
| Cost by Shipping Method | Non-Hero | - | Cost | bar |
| Cost by Warehouse | Non-Hero | - | Cost | bar |
| Cost vs Revenue Proxy | Non-Hero | - | Cost | combo |
| Days of Cover (avg) | Non-Hero | - | Inventory | kpi |
| Delayed Orders | Non-Hero | - | Order Performance | bar |
| Delivery Failure Alerts | Non-Hero | - | Nerve Centre | alert_list |
| Delivery Performance by Merchant | Non-Hero | - | Agency | bar |
| Delivery Time Distribution | Non-Hero | - | Shipping & Delivery | histogram |
| Fulfilment Cost per Order | Non-Hero | - | Cost | bar |
| Fulfilment Delay Watchlist | Non-Hero | - | Nerve Centre | alert_table |
| Fulfilment Performance by Merchant | Non-Hero | - | Agency | table |
| Fulfilment Rate | Non-Hero | - | Executive Overview | gauge |
| Fulfilment Time Trend | Non-Hero | - | Order Performance | line |
| High Return Rate Alerts | Non-Hero | - | Nerve Centre | alert_list |
| High-Cost Shipment Outliers | Non-Hero | - | Cost | table |
| International vs Domestic | Non-Hero | - | Geographic | donut |
| Inventory Ageing (days on hand) | Non-Hero | - | Inventory | bar |
| Inventory by Warehouse | Non-Hero | - | Inventory | stacked_bar |
| Inventory Distribution Heatmap | Non-Hero | - | Inventory | heatmap |
| Inventory Levels by SKU (Top 20) | Non-Hero | - | Inventory | bar |
| Inventory Risk by Merchant | Non-Hero | - | Agency | heatmap |
| Inventory Turnover Proxy | Non-Hero | - | Inventory | bar |
| Last-Mile Performance | Non-Hero | - | Shipping & Delivery | bar |
| Low-Stock Alerts | Non-Hero | - | Inventory | table |
| Low-Stock SKUs | Non-Hero | - | Inventory | kpi |
| On-Time Delivery Rate | Non-Hero | - | Executive Overview | gauge |
| Operational Health Score | Non-Hero | - | Executive Overview | gauge |
| Orders Breaching SLA | Non-Hero | - | SLA | kpi |
| Orders by Fulfilment Status | Non-Hero | - | Order Performance | donut |
| Orders by Merchant | Non-Hero | - | Agency | bar |
| Orders by Region (Geo) | Non-Hero | - | Geographic | choropleth |
| Orders by Shipping Method | Non-Hero | - | Order Performance | bar |
| Orders by Warehouse | Non-Hero | - | Order Performance | bar |
| Orders Exceeding SLA | Non-Hero | - | Nerve Centre | kpi |
| Orders Fulfilled | Non-Hero | - | Executive Overview | kpi |
| Orders Fulfilled | Non-Hero | - | Executive Overview | kpi |
| Orders Fulfilled by Warehouse | Non-Hero | - | Warehouse Performance | bar |
| Orders Fulfilled per Day | Non-Hero | - | Order Performance | line |
| Orders Shipped Today vs Yesterday | Non-Hero | - | Executive Overview | bar |
| Out-of-Stock SKUs | Non-Hero | - | Inventory | kpi |
| Overstock Risk | Non-Hero | - | Inventory | table |
| Pending Fulfilment Backlog | Non-Hero | - | Executive Overview | kpi |
| Pending vs Fulfilled by Day | Non-Hero | - | Order Performance | stacked_bar |
| Pick/Pack Time by Warehouse | Non-Hero | - | Warehouse Performance | bar |
| Return Processing Time | Non-Hero | - | Returns | histogram |
| Return Rate | Non-Hero | - | Returns | gauge |
| Return Reasons | Non-Hero | - | Returns | bar |
| Returns by Product | Non-Hero | - | Returns | bar |
| Returns by Region | Non-Hero | - | Returns | choropleth |
| Returns Volume Trend | Non-Hero | - | Returns | sparkline |
| Returns Volume Trend | Non-Hero | - | Returns | line |
| Shipments per Day | Non-Hero | - | Shipping & Delivery | line |
| Shipping Cost / Order | Non-Hero | - | Cost | kpi |
| Shipping Cost by Region | Non-Hero | - | Geographic | choropleth |
| Shipping Cost Trend | Non-Hero | - | Cost | sparkline |
| Shipping Delay Alerts | Non-Hero | - | Nerve Centre | alert_list |
| Shipping Delays by Warehouse | Non-Hero | - | Shipping & Delivery | bar |
| Shipping Method Performance | Non-Hero | - | Shipping & Delivery | combo |
| SLA by Warehouse | Non-Hero | - | SLA | bar_horizontal |
| SLA Compliance | Non-Hero | - | SLA | gauge |
| SLA Compliance by Merchant | Non-Hero | - | Agency | table |
| Stock vs Demand Forecast | Non-Hero | - | Inventory | line |
| Stockout Alerts | Non-Hero | - | Nerve Centre | alert_list |
| Stockouts With Active Demand | Non-Hero | - | Inventory | kpi |
| Tracking Status Breakdown | Non-Hero | - | Shipping & Delivery | funnel |
| Warehouse Backlog (Current) | Non-Hero | - | Warehouse Performance | bar |
| Warehouse Backlog Alerts | Non-Hero | - | Nerve Centre | alert_table |
| Warehouse Capacity Utilisation | Non-Hero | - | Warehouse Performance | gauge |
| Warehouse Error Rate | Non-Hero | - | Warehouse Performance | bar |
| Warehouse Proximity Performance | Non-Hero | - | Geographic | scatter |
| Warehouse Throughput Trend | Non-Hero | - | Warehouse Performance | multi_line |
ShipBob KPIs, Vortex IQ Nerve Centre
Every ShipBob KPI pulse Vortex IQ Nerve Centre tracks: 87 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 87 KPI pulses for ShipBob stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The ShipBob connector is the deepest fulfilment integration in the Vortex IQ AI OS catalogue - 87 KPI pulses spanning warehouse throughput, inventory health, and last-mile delivery for brands using ShipBob’s distributed 3PL network across the US, Canada, EU, UK, and Australia. The Nerve Centre runs hero alerts on Fulfilment Rate, On-Time Delivery Rate, Pending Fulfilment Backlog, Out-of-Stock Products, SLA Compliance by Warehouse, and Shipping Cost per Order - the cards that decide whether you’re shipping to promise or burning margin. Vortex Mind investigates when a warehouse falls behind, a SKU stocks out with active demand, or shipping costs spike at one fulfilment centre; Ask Viq™ lets you ask in plain English - “which warehouse is hurting margin this week?” - with citations back to the source order.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.