| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Abandoned Findings (>14d no movement) | 🦸 Hero | hero | VortexIQ Findings | kpi |
| Finding Resolution Rate (90d) | 🦸 Hero | hero | VortexIQ Findings | gauge |
| VortexIQ Findings Open | 🦸 Hero | hero | VortexIQ Findings | kpi |
| Avg Cycle Time (days) | Non-Hero | standard | Throughput | kpi |
| Avg Lead Time (days) | Non-Hero | standard | Throughput | kpi |
| Avg Time-to-Fix (days) | Non-Hero | standard | VortexIQ Findings | kpi |
| Backlog by Priority | Non-Hero | standard | Backlog Health | bar |
| Backlog by Status | Non-Hero | standard | Backlog Health | donut |
| Blocked Tickets | Non-Hero | standard | Backlog Health | kpi |
| Cycle Time by Priority | Non-Hero | standard | Throughput | bar |
| In Progress | Non-Hero | standard | Backlog Health | kpi |
| Oldest Open (days) | Non-Hero | standard | Backlog Health | kpi |
| Open Tickets | Non-Hero | standard | Backlog Health | kpi |
| Overloaded Assignees (>10 open) | Non-Hero | standard | Team Capacity | kpi |
| Scope Added Mid-Sprint | Non-Hero | standard | Sprint | kpi |
| Sprint Progress | Non-Hero | standard | Sprint | gauge |
| Sprint Velocity (avg) | Non-Hero | standard | Sprint | sparkline |
| Throughput Trend | Non-Hero | standard | Throughput | sparkline |
| Tickets by Assignee | Non-Hero | standard | Team Capacity | bar_horizontal |
| Tickets Resolved (7d) | Non-Hero | standard | Throughput | kpi |
| Unassigned Tickets | Non-Hero | standard | Team Capacity | kpi |
| VortexIQ Findings In Progress | Non-Hero | standard | VortexIQ Findings | kpi |
| VortexIQ Findings Resolved | Non-Hero | standard | VortexIQ Findings | kpi |
Smartsheet (API) KPIs, Vortex IQ Nerve Centre
Every Smartsheet (API) KPI pulse Vortex IQ Nerve Centre tracks: 23 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 23 KPI pulses for Smartsheet (API) stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Smartsheet connector brings the Vortex IQ AI OS to teams running Smartsheet - the spreadsheet-meets-project-management platform popular with operations, construction, and enterprise teams managing structured workflows at scale. The Nerve Centre tracks 23 KPI pulses focused on how Smartsheet handles findings the AI OS pushes back to it: hero alerts on VortexIQ Findings Open, Finding Resolution Rate (90d), Abandoned Findings (>14d no movement), plus throughput and backlog-health metrics. Vortex Mind investigates when findings stall or resolution rate dips; Ask Viq™ lets you ask in plain English with citations back to the source card.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.