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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 24 KPI pulses for USPS stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The USPS connector brings the Vortex IQ AI OS to US merchants shipping with the United States Postal Service across Priority Mail, First-Class Package, Ground Advantage, and Media Mail. The Nerve Centre tracks 24 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Priority Mail OTD, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry, plus a SCAN-Form Acceptance Gap card that catches manifest mismatches before the regional facility does. Vortex Mind investigates when OTD diverges by ZIP zone or label-gen success drops; Ask Viq™ answers in plain English with citations back to the shipment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.