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Vortex Agents are where the Vortex IQ AI OS turns findings into work that ships. The agents do three things: they surface issues and opportunities from across the AI OS and 200+ connectors, rank each one by revenue, effort, and confidence, and resolve it with an agentic fix. Every capability the platform can perform on your store - running a full store audit, executing the 12-step SEO and GEO Domination Engine, editing thousands of products in a single bulk pass, generating your daily morning briefing - lives here. Crucially, an agent can audit your store and apply a fix safely: every change runs staging-first, is gated on your approval, and is reversible by default, with one-click RollbackPro if you ever need to undo it. You decide what runs. You approve what gets applied.

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The four headline surfaces

At the top right of every Vortex Agents screen, four buttons take you into the platform’s deepest workflows.

Store Audit

Scan every connected source for issues, gaps, and opportunities. Five audit actions including a full store scan, customer journey test, and UI/UX regression testing.

SEO + GEO Engine

Run the 12-step Domination Engine. Own your brand’s search results and AI-search citation surface from competitor analysis through to live ranked content.

Bulk Content Edit

Export products, collections, and content to a spreadsheet-style grid. AI-edit thousands of rows with a Rules Profile, then import the changes back for review.

Rules Library

Reusable Rules Profiles that define voice, tone, length, schema, and forbidden-word constraints for all AI-generated content across the platform.

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Telemetry cards

Below the headline buttons, four cards give you a live read on Vortex Agents activity across your workspace. The Pending Your Review card is the heart of the approval model. Every AI-generated change - whether it comes from a Store Audit finding, an SEO content draft, or a bulk product edit - sits here until you explicitly approve it. Nothing touches your live store without your sign-off.

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Vortex Mind briefings

Four scheduled briefings sit at the top of Vortex Agents because they are the fastest answer to “what changed in my business?”. All four are delivered in text, voice, and email formats.
Daily Morning Briefing - Today’s store health, key shifts, and anomalies. A 2 to 5 minute read or listen that replaces the morning dashboard crawl.
These briefings summarise findings. The deeper diagnostic reports - Payment Performance Intelligence, Decline Recovery Intelligence, Checkout Conversion Failure, Daily Revenue Leakage, Customer Recovery Opportunity, Google Ads Revenue Intelligence, and Paid Traffic Waste - live in the Vortex Mind module and link back from each briefing.

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The Kanban Board

Every finding from every action lands on the Kanban Board as a ready-to-work card. The board has four default columns:
  • To Do - new findings waiting to be picked up
  • In Review - AI-proposed fixes or drafts awaiting your approval
  • Doing - work actively in flight
  • Done - resolved items, marked as such in Vortex Memory
Automation rules route cards to the right column, swimlane, or assignee based on source and severity. You can also push any finding to Jira, Slack, or email from the board.

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Safe by default: approve, apply, roll back

Vortex IQ never silently applies changes to your store. Every AI-generated output - a fix proposed by a store audit, a batch of product descriptions from Bulk Content Edit, a content draft from the SEO engine - enters the Pending Your Review queue first. You review. You approve. Then it applies, staging-first. Because every approved change is reversible by default, one-click RollbackPro lets you undo it quickly if the result is not what you expected. Audit, apply, and roll back, each step backed by a full audit trail of the source, the evidence, the revenue at stake, and the change proposed.
Store Audit is entirely read-only. The scan reads your connected sources and produces findings, but no change reaches your storefront until you explicitly approve it through Bulk Content Edit, the Ask Viq fix-and-deploy loop, or a manual edit in your platform.

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Active Work

The Active Work area at the bottom of the Vortex Agents hub shows every batch currently in flight. Filter tabs scope the view to All, Bulk Edit, Audit, Ask Viq, or SEO/GEO so you can track exactly what is running and what is waiting.

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How Vortex Agents connect to other modules

Vortex Agents are the execution layer. They read findings from Vortex Mind diagnostic reports and surface their headline indicators as briefings. They tie findings back to specific Nerve Centre metric cards so you can click from a finding to the KPI that triggered it. They write every resolved item into Vortex Memory for retroactive analysis. Kanban automation rules read from Settings for routing, and Bulk Content Edit Rules Profiles read from the Brand & AI tab for voice and guardrail constraints.