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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 23 KPI pulses for Crisp stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Crisp connector brings the Vortex IQ AI OS to teams running Crisp - the multichannel customer-messaging platform (chat, email, social) popular with SaaS and small-mid ecommerce in Europe. The Nerve Centre tracks 23 KPI pulses focused on how Crisp handles findings the AI OS pushes back to it: hero alerts on VortexIQ Findings Open, Finding Resolution Rate (90d), Abandoned Findings (>14d no movement), plus throughput and backlog-health metrics. Vortex Mind investigates when findings stall or resolution rate dips; Ask Viq™ lets you ask in plain English with citations back to the source card. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.