How sentiment powers triage
Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:- Performing - comfortably inside the good band.
- Needs Attention - has breached the band you set. This is where to act.
- Stable - within range, or an informational card with no good/bad direction.
| Card | Direction | Good | Bad | Unit |
|---|---|---|---|---|
| AI Conversion Rate | Higher is better | 0.5 | 0 | % |
| AI Engagement | Higher is better | 30 | 10 | Number |
| AI Revenue | Higher is better | 1 | 0 | Currency |
| AI Traffic Overview | Higher is better | 1 | 0 | Count |
| AI Traffic Trend | Higher is better | 1 | 0 | Count |
| AI vs Search Traffic | Higher is better | 1 | 0 | Count |
| Add-to-Cart Rate | Higher is better | 8 | 3 | % |
| Bounce Rate | Lower is better | 40 | 60 | % |
| Bounce Rate by Device | Lower is better | 40 | 60 | % |
| Cart Abandonment Rate | Lower is better | 65 | 85 | % |
| Checkout Completion Rate | Higher is better | 50 | 25 | % |
| Conversion Rate | Higher is better | 3 | 1 | % |
| Conversion Rate (Session) | Higher is better | 3 | 1 | % |
| Conversion Rate (User) | Higher is better | 3 | 1 | % |
| Conversion-Rate Drop Alert | Higher is better | 3 | 1 | % |
| Engaged Sessions | Higher is better | 60 | 35 | Count |
| Pages per Session | Higher is better | 3 | 1.5 | Number |
| Revenue Trend | Watch for drops | 0 | -5 | Currency |
| Revenue at Risk (active incidents) | Watch for drops | 0 | -5 | Currency |
| Session Conversion Rate | Higher is better | 2 | 1 | % |
| Total Users | Watch for drops | 0 | -10 | Count |
| Traffic Drop Alert | Watch for drops | 0 | -10 | % |
| Traffic Trend | Watch for drops | 0 | -10 | Count |