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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 24 KPI pulses for Interlink Express stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Interlink Express connector brings the Vortex IQ AI OS to UK merchants shipping with the DPD UK B2B brand for premium pre-10:30 and pre-12 next-day delivery across business and consumer services. The Nerve Centre tracks 24 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Pre-10:30 Service Promise, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus a cross-platform Interlink OTD by Sales Channel card and a Pre-12 SLA tracker. Vortex Mind investigates when premium service classes drift below the SLA line; Ask Viq™ answers in plain English with citations back to the consignment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.