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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 23 KPI pulses for LiveChat stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The LiveChat connector brings the Vortex IQ AI OS to teams running LiveChat - the website live-chat platform popular with SMB ecommerce and SaaS for converting on-page visitors into conversations. The Nerve Centre tracks 23 KPI pulses focused on how LiveChat handles findings the AI OS pushes back to it: hero alerts on VortexIQ Findings Open, Finding Resolution Rate (90d), Abandoned Findings (>14d no movement), plus throughput and backlog-health metrics. Vortex Mind investigates when findings stall or resolution rate dips; Ask Viq™ lets you ask in plain English with citations back to the source card. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.