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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 23 KPI pulses for NetDispatch stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The NetDispatch connector brings the Vortex IQ AI OS to UK merchants and 3PLs using NetDispatch’s multi-carrier consolidation platform to manage labels, manifests, and tracking across Royal Mail, DPD, Hermes/Evri, and Parcelforce from a single dispatch screen. The Nerve Centre tracks 23 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Dispatch-to-Collection Lag, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus a cross-platform NetDispatch OTD by Sales Channel card. Vortex Mind investigates when collection lag stretches or one carrier underperforms; Ask Viq™ answers in plain English with citations back to the consignment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.