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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ AI OS ships industry-standard benchmark bands for each NetSuite ERP KPI, so your dashboard flags Performing Well or Needs Attention the moment you connect. 13 of the 33 NetSuite ERP cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction. The benchmarks below are a starting point grounded in industry standards. Adjust any Good or Bad threshold to match your business and save it for your company in Settings → Dashboard Settings → Sensitivity.

How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:
  • Performing - comfortably inside the good band.
  • Needs Attention - has breached the band you set. This is where to act.
  • Stable - within range, or an informational card with no good/bad direction.
Any KPI that has not met its sentiment band is flagged Needs Attention, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.
CardDirectionGoodBadUnit
AP Aging - 60+ DaysLower is better1030%
AR Aging on Customers with Active Ecom OrdersLower is better515Currency
AR Aging - 60+ DaysLower is better515%
Accounting Period Close Past DeadlineLower is better05Count
Accounting Period Close StatusLower is better05Count
Days Sales Outstanding (DSO)Lower is better3060Count
ERP-vs-Ecom Inventory Variance %Lower is better15%
Ecom Customers Absent from NetSuiteLower is better010Count
Ecom Customers Absent from NetSuite Customer RecordLower is better010Count
Open Transactions (Pending Approval / Error)Lower is better050Count
SKUs with NetSuite-vs-Ecom Inventory Drift >5%Lower is better15Count
Transaction ImbalancesLower is better05Count
Transactions Failing to Save (SuiteScript errors)Lower is better05Count