Transactions in PENDING_APPROVAL or REJECTED status. Spike = SuiteScript integration error or approval-routing rule broken.
At a glance
Open Transactions (Pending Approval / Error) is a executive overview metric tracked from NetSuite data. It surfaces operational signal so you can spot regressions, opportunities, and structural patterns. Cross-reference the sibling cards below for the full diagnostic picture.
| What it counts | Transactions in PENDING_APPROVAL or REJECTED status. Spike = SuiteScript integration error or approval-routing rule broken. |
| Sample type | Backend API data from NetSuite, refreshed on the standard data refresh. |
| Why it matters | The metric appears in the Executive Overview category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities. |
| Reading the value | Compare the current period to the prior period to read direction. Cross-reference siblings to triangulate cause. |
| Format | number |
| Time window | RT |
| Alert trigger | >50 |
| Sentiment key | erp_open_journal_count |
| Roles | owner, finance |
Calculation
Calculated automatically from your NetSuite data on the standard refresh. See the At a glance summary for what it tracks and the worked example below for a typical reading.Worked example
A representative reading of Open Transactions (Pending Approval / Error) for a typical NetSuite account. The card reports the current value alongside a comparison against the previous period — direction matters. When it moves outside the expected range, cross-reference the siblings below to find the cause; use Vortex Mind to trace upstream causes and Ask Viq for natural-language exploration.Sibling cards merchants should reference together
| Card | Why merchants reach for it |
|---|---|
ns_erp_health_score | Executive Overview sibling: NetSuite Health Score. |
ns_ar_balance | Executive Overview sibling: AR Balance (live, by Subsidiary). |
ns_inventory_value | Executive Overview sibling: On-Hand Inventory Value (by Location). |
ns_period_close_status | Executive Overview sibling: Accounting Period Close Status. |