Should auto-flag onCreditHold=ON via SuiteScript. Manual review needed when this fires.
At a glance
AR Aging on Customers with Active Ecom Orders is a cross-channel: revenue at risk metric tracked from NetSuite data. It surfaces operational signal so you can spot regressions, opportunities, and structural patterns. Cross-reference the sibling cards below for the full diagnostic picture. This is a cross-channel card: it joins NetSuite to a sibling connector to surface insight neither shows alone. Gated: renders when — has_ecommerce_sibling.
| What it counts | Should auto-flag onCreditHold=ON via SuiteScript. Manual review needed when this fires. |
| Sample type | Backend API data from NetSuite, refreshed on the standard data refresh. |
| Why it matters | The metric appears in the Cross-Channel: Revenue at Risk category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities. |
| Reading the value | Compare the current period to the prior period to read direction. Cross-reference siblings to triangulate cause. |
| Format | currency |
| Time window | 30D vsP |
| Alert trigger | any customer >60d AR with new ecom orders |
| Sentiment key | erp_ar_aging_60d_pct |
| Roles | owner, finance |
Calculation
Calculated automatically from your NetSuite data on the standard refresh. See the At a glance summary for what it tracks and the worked example below for a typical reading.Worked example
A representative reading of AR Aging on Customers with Active Ecom Orders for a typical NetSuite account. The card reports the current value alongside a comparison against the previous period — direction matters. When it moves outside the expected range, cross-reference the siblings below to find the cause; use Vortex Mind to trace upstream causes and Ask Viq for natural-language exploration.Sibling cards merchants should reference together
| Card | Why merchants reach for it |
|---|---|
ns_xc_order_invoice_reconciliation | Cross-Channel: Revenue at Risk sibling: Ecom Orders Missing Matching NetSuite Cash Sale / Invoice. |
ns_xc_inventory_parity | Cross-Channel: Revenue at Risk sibling: SKUs with NetSuite-vs-Ecom Inventory Drift >5%. |
ns_xc_customer_master_drift | Cross-Channel: Revenue at Risk sibling: Ecom Customers Absent from NetSuite Customer Record. |