How sentiment powers triage
Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:- Performing - comfortably inside the good band.
- Needs Attention - has breached the band you set. This is where to act.
- Stable - within range, or an informational card with no good/bad direction.
| Card | Direction | Good | Bad | Unit |
|---|---|---|---|---|
| Active Newegg Listings for OOS SKUs on BC | Lower is better | 0 | 5 | Count |
| DOA (Dead On Arrival) Claim Rate | Lower is better | 5 | 15 | % |
| Days Since Last Payout | Lower is better | 7 | 21 | Count |
| Listings Drifting from BC | Lower is better | 5 | 50 | Count |
| Listings Failing Feedonomics Validation | Lower is better | 5 | 50 | % |
| Listings Without Brand Authorisation | Lower is better | 5 | 50 | Count |
| MAP / Warranty-SLA / Egg-Badge Threshold Crossed | Higher is better | 95 | 85 | Count |
| Newegg Fee % of Revenue | Lower is better | 12 | 18 | % |
| Newegg Rejected / MAP-Flagged Listings (24h) | Lower is better | 5 | 50 | Count |
| Open Warranty Claims (overdue) | Lower is better | 5 | 15 | Count |
| Rejected Listings | Lower is better | 5 | 50 | Count |
| Required-Attribute Completeness | Lower is better | 5 | 50 | % |
| Seller Rating | Higher is better | 95 | 85 | Count |