| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Decline / Failure Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Decline Rate Spike Alert | 🦸 Hero | hero | Nerve Centre | alert_list |
| Dispute Threshold Watch | 🦸 Hero | hero | Nerve Centre | kpi |
| Open Disputes | 🦸 Hero | hero | Disputes & Chargebacks | kpi |
| Payment Health Score | 🦸 Hero | hero | Executive Command Centre | gauge |
| Revenue at Risk (live) | 🦸 Hero | hero | Executive Command Centre | kpi |
| Total Transaction Volume | 🦸 Hero | hero | Executive Command Centre | kpi |
| Transaction Success Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Chargeback Risk Forecast (next 30d) | 🔗 Cross-Channel | standard | Revenue at Risk | kpi |
| Decline Spike vs Checkout Funnel Drop | 🔗 Cross-Channel | hero | Revenue at Risk | dual_axis |
| Item-Not-Received vs Shipping Delays | 🔗 Cross-Channel | standard | Revenue at Risk | scatter |
| Recoverable Revenue (decline-driven) | 🔗 Cross-Channel | hero | Revenue at Risk | kpi |
| 3DS Abandonment Rate | Non-Hero | - | Transaction Health | gauge |
| Active Subscriptions | Non-Hero | standard | Subscription & Recurring | kpi |
| Average Transaction | Non-Hero | - | Volume | kpi |
| Average Transaction Value | Non-Hero | standard | Revenue & Sales | kpi |
| Avg Dispute Response Time | Non-Hero | standard | Disputes & Chargebacks | kpi |
| Avg Settlement Time (days) | Non-Hero | - | Settlement | kpi |
| Avg Settlement Time (days) | Non-Hero | standard | Settlement & Payouts | kpi |
| Buyer-Protection Win Rate | Non-Hero | standard | Disputes & Chargebacks | gauge |
| Card Brand Performance | Non-Hero | standard | BIN Intelligence | heatmap |
| Card vs Payer Country Mismatch | Non-Hero | standard | Geography | kpi |
| Chargeback Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Cross-Border Transaction Share | Non-Hero | standard | Geography | gauge |
| Decline Rate | Non-Hero | - | Transaction Health | gauge |
| Decline Rate by Card-Country | Non-Hero | standard | BIN Intelligence | choropleth |
| Decline Retry Success Rate | Non-Hero | standard | Payments & Checkout Health | gauge |
| Declined / Failed Transactions | Non-Hero | standard | Payments & Checkout Health | kpi |
| Dispute Lifecycle Stage Mix | Non-Hero | standard | Seller Protection & Fraud | donut |
| Dispute Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Dispute Rate | Non-Hero | standard | Executive Command Centre | gauge |
| Dispute Rate Trend | Non-Hero | standard | Disputes & Chargebacks | line |
| Dispute Reason Code Mix | Non-Hero | standard | Disputes & Chargebacks | bar_horizontal |
| Dispute Value (30d) | Non-Hero | standard | Disputes & Chargebacks | kpi |
| Dispute Velocity Alert | Non-Hero | standard | Nerve Centre | alert_list |
| Dunning Recovery Rate | Non-Hero | standard | Subscription & Recurring | gauge |
| Fraud Velocity (denied-by-risk) | Non-Hero | standard | Seller Protection & Fraud | kpi |
| Fraud Velocity Alert | Non-Hero | standard | Nerve Centre | alert_list |
| Funding Source Mix | Non-Hero | standard | BIN Intelligence | donut |
| High-Value Transactions | Non-Hero | standard | Revenue & Sales | table |
| Ineligible Transactions | Non-Hero | standard | Seller Protection & Fraud | kpi |
| Net Revenue (after refunds + PayPal fees) | Non-Hero | standard | Revenue & Sales | kpi |
| Oldest Pending Payout (days) | Non-Hero | - | Settlement | kpi |
| Oldest Pending Payout (days) | Non-Hero | standard | Settlement & Payouts | kpi |
| On-Hold / Pending Rate | Non-Hero | standard | Payments & Checkout Health | gauge |
| Partially-Eligible Transactions | Non-Hero | standard | Seller Protection & Fraud | kpi |
| Pay Later (BNPL) Share | Non-Hero | standard | BIN Intelligence | kpi |
| Payment Method Mix | Non-Hero | standard | Payments & Checkout Health | donut |
| Payout Batch Success Rate | Non-Hero | standard | Settlement & Payouts | gauge |
| Pending Balance | Non-Hero | standard | Settlement & Payouts | kpi |
| Pending Payouts | Non-Hero | - | Settlement | kpi |
| Recoverable Declines (soft) | Non-Hero | standard | Payments & Checkout Health | kpi |
| Recurring Charge Failure Rate | Non-Hero | standard | Subscription & Recurring | gauge |
| Refund Count | Non-Hero | standard | Refunds | kpi |
| Refund Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Refund Rate | Non-Hero | standard | Refunds | gauge |
| Refund Value | Non-Hero | standard | Refunds | kpi |
| Refund Velocity Trend | Non-Hero | standard | Refunds | line |
| Refund Volume | Non-Hero | - | Refunds & Disputes | kpi |
| Revenue by Currency | Non-Hero | standard | Revenue & Sales | donut |
| Revenue by Payer Country | Non-Hero | standard | Geography | choropleth |
| Revenue Over Time | Non-Hero | standard | Revenue & Sales | area |
| Sales Volume Anomalies | Non-Hero | standard | Revenue & Sales | line |
| Seller Protection Coverage Rate | Non-Hero | standard | Seller Protection & Fraud | gauge |
| Settlement Stuck | Non-Hero | standard | Nerve Centre | alert_list |
| Subscription Churn Rate | Non-Hero | standard | Subscription & Recurring | gauge |
| Success Rate | Non-Hero | - | Transaction Health | gauge |
| Successful Transactions | Non-Hero | standard | Payments & Checkout Health | kpi |
| Top Decline Event Codes | Non-Hero | standard | Payments & Checkout Health | bar_horizontal |
| Top Decline Reasons | Non-Hero | - | Transaction Health | bar_horizontal |
| Top Payment Methods | Non-Hero | - | Transaction Health | pie |
| Total Transactions | Non-Hero | - | Volume | kpi |
| Total Transactions | Non-Hero | standard | Payments & Checkout Health | kpi |
| Total Volume | Non-Hero | - | Volume | kpi |
| Unauthorised Dispute Rate | Non-Hero | standard | Seller Protection & Fraud | gauge |
| Venmo Share (US) | Non-Hero | standard | BIN Intelligence | kpi |
| Volume Trend | Non-Hero | - | Volume | area |
PayPal KPIs, Vortex IQ Nerve Centre
Every PayPal KPI pulse Vortex IQ Nerve Centre tracks: 77 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 77 KPI pulses for PayPal stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The PayPal connector covers PayPal account health where merchants care most - auth rates, decline patterns, dispute exposure, recoverable revenue. The Nerve Centre tracks 77 KPI pulses for PayPal in the Vortex IQ AI OS catalogue, including hero alerts (Payment Health Score, Transaction Success Rate, Decline Rate Spike Alert, Open Disputes) plus cross-channel cards (Decline Spike vs Checkout Funnel Drop, Recoverable Revenue (decline-driven), Item-Not-Received vs Shipping Delays). Vortex Mind investigates when success rate dips or INR cases burst; Ask Viqâ„¢ lets you ask in plain English with citations back to the source card.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.