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Nerve Centre KPIs · Audit Profile · Sentiment Settings Sage Intacct back-office health audit. Answers four questions: (1) are GL entries posting cleanly (no unposted batches, no out-of-balance entries); (2) is AR collectible (aging, DSO, credit holds) across entities; (3) does Inventory Control on-hand reconcile with ecom availability; (4) is the period close on track for multi-entity consolidation. The cross-channel area joins Intacct sales documents and AR invoices to commerce-sibling orders to size unbilled revenue and credit risk.

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What this audit checks

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Authentication & access

  • Session login (senderid + user/password) succeeds and the session id is refreshed before expiry
  • Web Services authorization grants get_list on GLENTRY, ARINVOICE, SODOCUMENT, INVENTORY, CUSTOMER, VENDOR
  • Every active Entity (multi-entity console) is in scope for queries
  • get_list paging + query filters tuned to stay within API call limits

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GL health

  • Unposted GL batches below 50 (no stuck import from the ecom integration)
  • Zero out-of-balance journal entries persisting past posting
  • Smart Rules / integration errors cleared in the last 24h
  • Manual journals under 25% of total postings (controls gap if higher)

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AP/AR cycle

  • AR aging 60+ days below 15% of open receivables
  • DSO under 60 days and not rising > 10 days vsP
  • No single customer holding > 40% of 60+ day AR (concentration risk)
  • Cash application rate at or above 95%; high-value invoices (> 50k) not overdue 60+ days

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Inventory reconciliation

  • ERP-vs-ecom on-hand variance below 5% on top-50 velocity SKUs
  • No item on-hand gone negative in any Warehouse
  • Items below reorder point flagged
  • Slow-moving / dead stock under 10% of inventory value

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Period close

  • Reporting period not past close deadline on any Entity (> 5 days blocks consolidation)
  • Zero intercompany imbalances across the entity group
  • Accrual reversals from the last close within expected range

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Cross-channel: revenue reconciliation

  • Ecom orders with a matching Intacct Sales Document + AR Invoice of equal value within the period (sibling = shopify/bigcommerce/adobe.order)
  • Ecom customers with completed orders present in the Intacct CUSTOMER master
  • AR aging on customers with active ecom orders (credit-control gap)
  • Unbilled revenue forecast (commerce cleared value minus matched AR invoice value)

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Severity thresholds

SignalWarnCritical
open_journal_count2550
journal_imbalance_count15
ar_aging_60d_pct1015
dso_days4560
inventory_variance_pct35
period_close_overdue_days25
customer_master_drift510

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Data sources

  • POST https://api.intacct.com/ia/xml/xmlgw.phtml (get_list GLENTRY) - GL entries: posting state, balance, entity
  • POST https://api.intacct.com/ia/xml/xmlgw.phtml (get_list ARINVOICE) - AR invoices: aging, due date, paid state
  • POST https://api.intacct.com/ia/xml/xmlgw.phtml (get_list SODOCUMENT) - Sales documents: state, hold, ecom reference
  • POST https://api.intacct.com/ia/xml/xmlgw.phtml (get_list INVENTORY) - Warehouse on-hand vs ecom availability
  • POST https://api.intacct.com/ia/xml/xmlgw.phtml (get_list CUSTOMER) - Customer master + credit terms