| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Average Order Value | 🦸 Hero | hero | Executive Command Centre | kpi |
| Conversion Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Out-of-Stock Products | 🦸 Hero | hero | Inventory Health | kpi |
| Refund Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Total Orders | 🦸 Hero | hero | Executive Command Centre | kpi |
| Total Revenue | 🦸 Hero | hero | Executive Command Centre | kpi |
| Low-Stock Products | Non-Hero | standard | Inventory Health | kpi |
| New Customers | Non-Hero | standard | Customer Health | kpi |
| Orders by Status | Non-Hero | standard | Sales & Revenue | pie |
| Repeat Purchase Rate | Non-Hero | standard | Customer Health | gauge |
| Revenue Trend | Non-Hero | standard | Sales & Revenue | area |
| Top Products by Revenue | Non-Hero | standard | Sales & Revenue | bar_horizontal |
Salesforce Commerce Cloud KPIs, Vortex IQ Nerve Centre
Every Salesforce Commerce Cloud KPI pulse Vortex IQ Nerve Centre tracks: 12 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 12 KPI pulses for Salesforce Commerce Cloud stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Salesforce Commerce Cloud connector brings the Vortex IQ AI OS to enterprise SFCC merchants. The Nerve Centre tracks 12 KPI pulses for SFCC stores at the time of writing - Total Revenue, Conversion Rate, Refund Rate, Out-of-Stock Products, plus customer-health and inventory-health cards (deeper SFCC-specific coverage is in development). Vortex Mind investigates when a number moves; Ask Viq™ lets you ask anything in plain English with citations back to the source card.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.