| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Avg Shipping Cost | 🦸 Hero | hero | Cost & Efficiency | kpi |
| Days to Token Expiry | 🦸 Hero | hero | Operational Health | kpi |
| Exception Rate | 🦸 Hero | hero | Exceptions & Claims | gauge |
| Late Shipments | 🦸 Hero | hero | Delivery Performance | kpi |
| On-Time Delivery Rate | 🦸 Hero | hero | Delivery Performance | gauge |
| Open Claims | 🦸 Hero | hero | Exceptions & Claims | kpi |
| API Error Rate | Non-Hero | standard | Operational Health | gauge |
| Avg Transit (days) | Non-Hero | standard | Delivery Performance | kpi |
| Claim Value (open) | Non-Hero | standard | Exceptions & Claims | kpi |
| Cost by Zone | Non-Hero | standard | Cost & Efficiency | bar_horizontal |
| Cost Per Shipment Trend | Non-Hero | standard | Cost & Efficiency | sparkline |
| Failed Deliveries | Non-Hero | standard | Exceptions & Claims | kpi |
| First-Attempt Delivery Rate | Non-Hero | standard | Delivery Performance | gauge |
| High-Cost Shipment Outliers | Non-Hero | standard | Cost & Efficiency | table |
| Label Generation Success | Non-Hero | standard | Operational Health | gauge |
| OTD by Route | Non-Hero | standard | Service Mix | bar_horizontal |
| Returned to Sender | Non-Hero | standard | Exceptions & Claims | kpi |
| Shipments | Non-Hero | standard | Volume | kpi |
| Shipments by Destination | Non-Hero | standard | Service Mix | geo_map |
| Shipments by Service | Non-Hero | standard | Service Mix | pie |
| Shipments Over Time | Non-Hero | standard | Volume | line |
Shippo KPIs, Vortex IQ Nerve Centre
Every Shippo KPI pulse Vortex IQ Nerve Centre tracks: 21 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 21 KPI pulses for Shippo stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Shippo connector brings the Vortex IQ AI OS to teams using Shippo’s multi-carrier shipping API to compare rates and print labels across USPS, UPS, DHL, FedEx, and dozens of regional carriers. The Nerve Centre tracks 21 KPI pulses focused on what Shippo controls - hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry - so a quietly expiring API key never breaks label generation overnight. Vortex Mind investigates when OTD slips on a route or cost-per-shipment drifts; Ask Viq™ answers carrier-by-carrier comparisons in plain English with citations back to the source shipment.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.