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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 24 KPI pulses for ShippyPro stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The ShippyPro connector brings the Vortex IQ AI OS to merchants using ShippyPro’s European multi-carrier platform to ship across 170+ couriers with rate-shopping, returns, and post-purchase tracking. The Nerve Centre tracks 24 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Label-Generation Success Rate, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus a cross-platform ShippyPro OTD by Sales Channel card so you can see whether marketplace orders ship slower than D2C. Vortex Mind investigates when the rate-shop winner mix shifts or label-gen success dips; Ask Viq™ answers in plain English with citations back to the source label. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.