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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 25 KPI pulses for Amazon Prime Shipping (SFP) stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Amazon Prime Shipping (SFP) connector brings the Vortex IQ AI OS to merchants enrolled in Seller Fulfilled Prime - shipping their own warehouse stock to Prime customers under Amazon’s strict 1-day / 2-day delivery promise and 99% OTD threshold. The Nerve Centre tracks 25 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, SFP On-Time Delivery vs 99% Threshold, Prime 1-Day / 2-Day Promise Miss Rate, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus cross-platform Late-Shipment Buy Box Loss and SFP Eligibility Risk by ASIN - because losing Prime eligibility loses the listing. Vortex Mind investigates when ASINs trend toward the 99% breach line; Ask Viq™ answers in plain English with citations back to the order. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.