| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Avg Shipping Cost | 🦸 Hero | hero | Cost & Efficiency | kpi |
| Days to Token Expiry | 🦸 Hero | hero | Operational Health | kpi |
| Exception Rate | 🦸 Hero | hero | Exceptions & Claims | gauge |
| Late Shipments | 🦸 Hero | hero | Delivery Performance | kpi |
| On-Time Delivery Rate | 🦸 Hero | hero | Delivery Performance | gauge |
| Open Claims | 🦸 Hero | hero | Exceptions & Claims | kpi |
| Prime 1-Day / 2-Day Promise Miss Rate | 🦸 Hero | hero | Delivery Performance | gauge |
| SFP On-Time Delivery vs 99% Threshold | 🦸 Hero | hero | Delivery Performance | gauge |
| Late-Shipment Buy Box Loss | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | kpi |
| SFP Eligibility Risk by ASIN | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | alert_table |
| API Error Rate | Non-Hero | standard | Operational Health | gauge |
| Avg Transit (days) | Non-Hero | standard | Delivery Performance | kpi |
| Claim Value (open) | Non-Hero | standard | Exceptions & Claims | kpi |
| Cost by Zone | Non-Hero | standard | Cost & Efficiency | bar_horizontal |
| Cost Per Shipment Trend | Non-Hero | standard | Cost & Efficiency | sparkline |
| Failed Deliveries | Non-Hero | standard | Exceptions & Claims | kpi |
| First-Attempt Delivery Rate | Non-Hero | standard | Delivery Performance | gauge |
| High-Cost Shipment Outliers | Non-Hero | standard | Cost & Efficiency | table |
| Label Generation Success | Non-Hero | standard | Operational Health | gauge |
| OTD by Route | Non-Hero | standard | Service Mix | bar_horizontal |
| Returned to Sender | Non-Hero | standard | Exceptions & Claims | kpi |
| Shipments | Non-Hero | standard | Volume | kpi |
| Shipments by Destination | Non-Hero | standard | Service Mix | geo_map |
| Shipments by Service | Non-Hero | standard | Service Mix | pie |
| Shipments Over Time | Non-Hero | standard | Volume | line |
Amazon Prime Shipping (SFP) KPIs, Vortex IQ Nerve Centre
Every Amazon Prime Shipping (SFP) KPI pulse Vortex IQ Nerve Centre tracks: 25 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 25 KPI pulses for Amazon Prime Shipping (SFP) stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Amazon Prime Shipping (SFP) connector brings the Vortex IQ AI OS to merchants enrolled in Seller Fulfilled Prime - shipping their own warehouse stock to Prime customers under Amazon’s strict 1-day / 2-day delivery promise and 99% OTD threshold. The Nerve Centre tracks 25 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, SFP On-Time Delivery vs 99% Threshold, Prime 1-Day / 2-Day Promise Miss Rate, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus cross-channel Late-Shipment Buy Box Loss and SFP Eligibility Risk by ASIN - because losing Prime eligibility loses the listing. Vortex Mind investigates when ASINs trend toward the 99% breach line; Ask Viq™ answers in plain English with citations back to the order.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.