| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| B2B Accounts Gone Quiet | 🦸 Hero | hero | B2B vs B2C | alert_list |
| Revenue Drop Alert | 🦸 Hero | hero | Nerve Centre | alert_list |
| Total Orders | 🦸 Hero | hero | Revenue & Growth | kpi |
| Total Revenue | 🦸 Hero | hero | Revenue & Growth | kpi |
| Unfulfilled Orders | 🦸 Hero | hero | Order Issues | kpi |
| Active Ads on Out-of-Stock SKUs | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | alert_table |
| Amazon Revenue Share vs Adobe DTC | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | donut |
| Catalogue Drift (Adobe ↔ Amazon) | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | alert_table |
| Email-Attributed Revenue Share | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | gauge |
| Revenue at Risk (active incidents) | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | kpi |
| Average Order Value | Non-Hero | standard | Revenue & Growth | kpi |
| B2B AOV vs B2C AOV | Non-Hero | standard | B2B vs B2C | bar |
| B2B Revenue Share | Non-Hero | standard | B2B vs B2C | donut |
| Cancellation Rate | Non-Hero | - | Refunds & Cancellations | gauge |
| Cancelled Orders Over Time | Non-Hero | - | Cancellations | area |
| Cart-Abandonment Spike Alert | Non-Hero | - | Nerve Centre | alert_list |
| Customer Acquisition Trend | Non-Hero | - | Trends | area |
| Customer Churn Risk | Non-Hero | - | Customer Retention | gauge |
| Customer Order Frequency | Non-Hero | - | Customer Retention | bar |
| Customer Spend Segments | Non-Hero | - | Customer Insights | pie |
| Customers with Zero Spend | Non-Hero | - | Customer Health | kpi |
| Daily Order Trends | Non-Hero | - | Revenue & Growth | area |
| Discount % of Revenue | Non-Hero | - | Revenue & Growth | gauge |
| Discounts Given Over Time | Non-Hero | - | Promotions | area |
| Email Health | Non-Hero | - | Customer Data | gauge |
| Financial Status Breakdown | Non-Hero | - | Operations | bar |
| Free vs Paid Shipping | Non-Hero | - | Shipping | pie |
| Fulfillment Rate | Non-Hero | standard | Fulfillment | gauge |
| Fulfillment Rate Over Time | Non-Hero | - | Operations | area |
| Fulfillment Status | Non-Hero | - | Fulfillment | pie |
| Fulfilment Delay Alert | Non-Hero | - | Nerve Centre | alert_list |
| Guest vs Account Orders | Non-Hero | - | Customer Insights | pie |
| Line Item Fulfillment Status | Non-Hero | - | Operations | pie |
| New Customers | Non-Hero | - | Customer Insights | kpi |
| Order State Breakdown | Non-Hero | - | Operations | bar |
| Orders by Country | Non-Hero | - | Customer Insights | bar |
| Orders Over Time | Non-Hero | - | Trends | area |
| Out-of-Stock Spike Alert | Non-Hero | - | Nerve Centre | alert_list |
| Payment Methods | Non-Hero | - | Operations | pie |
| Refund Rate | Non-Hero | standard | Refunds & Cancellations | gauge |
| Refund Value | Non-Hero | - | Refunds & Cancellations | kpi |
| Refund-Rate Spike Alert | Non-Hero | - | Nerve Centre | alert_list |
| Refunded Orders | Non-Hero | - | Refunds & Cancellations | kpi |
| Refunds Over Time | Non-Hero | - | Refunds | area |
| Repeat Customer Rate | Non-Hero | standard | Customer Insights | gauge |
| Return Status | Non-Hero | - | Returns | pie |
| Revenue Breakdown | Non-Hero | - | Finance | pie |
| Revenue by Day of Week | Non-Hero | - | Revenue Patterns | bar |
| Revenue by Payment Gateway | Non-Hero | - | Finance | bar |
| Revenue Over Time | Non-Hero | - | Trends | area |
| Shipping Cost as % of Revenue | Non-Hero | - | Shipping | gauge |
| Tax Analysis | Non-Hero | - | Finance | bar |
| Tax Collected Over Time | Non-Hero | - | Tax | area |
| Top Refunding Customers | Non-Hero | - | Returns | bar_horizontal |
| Total Discount Used | Non-Hero | - | Revenue & Growth | kpi |
| Total Shipping Revenue | Non-Hero | - | Revenue & Growth | kpi |
| Total Tax Collected | Non-Hero | - | Revenue & Growth | kpi |
| Unique Customers | Non-Hero | - | Customer Insights | kpi |
| Unverified Email Customers | Non-Hero | - | Customer Health | kpi |
Adobe Commerce KPIs, Vortex IQ Nerve Centre
Every Adobe Commerce KPI pulse Vortex IQ Nerve Centre tracks: 59 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 59 KPI pulses for Adobe Commerce stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Adobe Commerce (Magento) connector is built for the multi-store, multi-environment B2B + B2C complexity Adobe merchants live in. The Nerve Centre tracks 59 KPI pulses for Adobe Commerce stores - including the B2B-specific cards (B2B Accounts Gone Quiet, B2B AOV vs B2C AOV, B2B Revenue Share) that Adobe Analytics doesn’t surface natively, plus the cross-channel Catalogue Drift (Adobe ↔ Amazon) alert. Vortex Mind explains why a B2B account went quiet or why catalogue drift opened up; Ask Viq™ lets you ask in plain English, scoped per Profile so the B2B and DTC questions stay separate.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.