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Metrics type: Supporting MetricsCategory: Ecommerce Platform

At a glance

Revenue and order-count distribution by payment gateway. Adobe Commerce supports many gateways (Stripe, Braintree, PayPal, Authorize.Net, Adyen, Cybersource, Klarna, plus regional gateways). Adobe-affiliated PayPal Braintree is preferred in Adobe’s recommended commerce stack but most merchants use multiple. The card surfaces concentration risk and routing health.

Calculation

Calculated automatically from your Adobe Commerce data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A homewares brand on Adobe Commerce 2.4.6 with US/UK/B2B Store Views. 30-day window ending Monday 4 May 26. Gateway distribution: What this is telling leadership:
  1. Stripe is the dominant consumer gateway at 44.7% of revenue. Healthy diversification; not a single-point-of-failure.
  2. Braintree (PayPal Braintree) at 18.2% is the secondary consumer gateway. Adobe-recommended; many merchants use Braintree because Adobe’s Magento Marketplace and Adobe Commerce Cloud have first-party Braintree integrations.
  3. Purchaseorder (net-30) at 30.4% revenue from 412 orders averages $750/order. This is the B2B pipeline; cross-check with B2B Revenue Share which also shows ~30% B2B share.
  4. PayPal Express at 4.1% is a meaningful tail; smaller customers who default to PayPal. Often higher-AOV than direct-Stripe shoppers (PayPal-trusting customers tend toward higher trust/higher basket).
  5. Authorize.Net at 0.1% is residual; legacy US wholesale customers grandfathered. Worth migrating to Stripe to consolidate gateway fees.
  6. Concentration risk analysis: top 2 gateways (Stripe + Braintree) = 62.9%. If Stripe had a multi-hour outage, 44.7% of revenue would be at risk; PayPal Braintree could absorb some of that as a fallback. Stripe + Braintree both being down is a real risk; net-30 orders unaffected.
  7. Action items: maintain Stripe + Braintree dual-gateway architecture; migrate Authorize.Net residual to Stripe within Q3 to consolidate fees; ensure net-30 pipeline has its own monitoring (purchaseorder method should not show stuck pending_payment for >30 days).

Sibling cards merchants should reference together

Reconciling against the vendor’s own dashboard

Where to look in Adobe Commerce Admin:
Reports > Sales > Orders with payment-method group can show per-method totals (Adobe Commerce 2.4.4+).
Sales > Orders with payment-method filter for individual order verification.
Stores > Configuration > Sales > Payment Methods lists all configured methods.
Why our number may legitimately differ from Admin: Cross-connector reconciliation (when these connectors are connected for this merchant):

Known limitations / merchant FAQs

Why is PayPal Braintree separate from PayPal Express? Braintree is the merchant-of-record platform (Adobe-affiliated); PayPal Express is the legacy PayPal SDK integration. Different code paths, different reporting in Adobe. Treat them as related but distinct gateways. Adobe Commerce vs Magento Open Source: difference? Both editions support all gateways. Adobe Commerce paid edition has tighter Adobe-affiliated PayPal Braintree integration with B2B-specific workflow; Open Source merchants use the same Braintree integration with slightly less B2B-specific UX. My multi-store, can I see per-Store-View gateway breakdown? Yes, configure per-Store-View variants. Useful when regional gateways differ (UK Stripe, US Authorize, EU Adyen). Net-30 (purchaseorder) is showing as 30% of revenue but no money is in the bank, normal? Yes. Net-30 invoices are revenue-recognised at order capture (or invoice issuance, depending on accounting policy) but cash arrives 30+ days later. The card surfaces top-line gateway-routed revenue; for cash analysis cross-check ERP/accounting receivables. Stripe shows different revenue than this card, why? Common causes: (1) pending_payment orders count here but not in Stripe-captured volume; (2) sync lag; (3) currency conversion (Stripe in original currency, card in base); (4) cancelled orders excluded here but Stripe captures show them as charges + refunds. Should I migrate from one gateway to consolidate fees? Generally no. Multi-gateway architecture is resilience: a single Stripe outage hits 100% of revenue if Stripe is the only gateway. Concentration above 70% on one gateway is risky; ideal is 40-60% on primary plus 20-40% on secondary. Why is Authorize.Net only 0.1%? Likely a residual from before a Stripe migration. Most merchants migrate older customers off Authorize.Net for fee consolidation but a long tail of recurring/automated orders may persist. Worth a sunset plan if you’ve already migrated. B2B uses purchaseorder, can I see B2B-only gateway breakdown? Yes, configure to filter the B2B Customer Group or B2B Store View. The breakdown then shows B2B’s actual gateway mix (typically 70-90% purchaseorder, 5-15% Stripe-for-deposit, 5-10% wire transfer).

Tracked live in Vortex IQ Nerve Centre

Revenue by Payment Gateway is one of hundreds of KPI pulses Vortex IQ tracks across Adobe Commerce and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.