Skip to main content
Connecting WooCommerce to Vortex IQ gives the AI OS a live read on your WooCommerce data, feeding the Nerve Centre dashboard, Vortex Mind diagnostics, and Ask Viq.

​
What data Vortex IQ reads from WooCommerce

  • Product
  • Order
  • Customer
  • Coupon
  • ProductReview

​
How to connect

WooCommerce uses credential-based authentication rather than OAuth. You provide these values directly rather than approving a redirect.
1

Open Connected Sources

In your Vortex IQ workspace, go to Settings → Connected Sources. You need Admin role in the workspace to connect sources.
2

Find the WooCommerce card

Locate the WooCommerce connector card and click + Connect. The connector drawer opens with a credential form.
3

Gather your credentials from WooCommerce

You will need:
  • Store URL: Per-merchant WordPress site URL where WooCommerce is installed (e.g. https://merchant.com). Substituted into base_url; /wp-json/wc/v3 appended automatically.
  • Consumer Key (ck_): From WooCommerce > Settings > Advanced > REST API. Prefix ‘ck_’.
  • Consumer Secret (cs_): Paired with Consumer Key, shown once on creation. Prefix ‘cs_’.
4

Enter credentials in Vortex IQ

Paste each value into its matching field in the connector drawer.
5

Verify and connect

Click Verify and Connect. Vortex IQ makes a test API call to validate the credentials before saving them.
Vortex IQ only ever requests read-only access. Where WooCommerce offers scoped or read-only API keys, use one.

​
Available KPI cards

Vortex IQ populates 63 Nerve Centre cards from your WooCommerce data. See the WooCommerce KPI card reference for the full list with definitions, calculations, and sentiment bands.

​
Troubleshooting

Re-check each value against the WooCommerce developer console for typos or trailing whitespace. If a scope or permission is missing, WooCommerce will typically return a 401 or 403 on the verification call rather than a generic failure.
Allow time for the first sync to complete; large accounts can take longer. If cards are still empty after an hour, disconnect and reconnect to confirm the credentials were saved correctly.