Skip to main content
Connecting PrestaShop to Vortex IQ gives the AI OS a live read on your PrestaShop data, feeding the Nerve Centre dashboard, Vortex Mind diagnostics, and Ask Viq.

​
What data Vortex IQ reads from PrestaShop

  • Order
  • OrderDetail
  • Product
  • StockAvailable
  • Customer

​
How to connect

PrestaShop uses credential-based authentication rather than OAuth. You provide these values directly rather than approving a redirect.
1

Open Connected Sources

In your Vortex IQ workspace, go to Settings → Connected Sources. You need Admin role in the workspace to connect sources.
2

Find the PrestaShop card

Locate the PrestaShop connector card and click + Connect. The connector drawer opens with a credential form.
3

Gather your credentials from PrestaShop

You will need:
  • Store URL: Storefront base URL, e.g. https://shop.example.com - the Webservice lives at /api.
  • Webservice API Key: Advanced Parameters → Webservice → Add new key. Grant GET on orders, order_details, products, stock_availables, customers, addresses, currencies, order_states. Sent as HTTP Basic username, empty password.
  • PrestaShop Version: 1.6 supported on request; 1.7 and 8.x are the build focus.
  • Hosting Mode: self_hosted = merchant infrastructure; hosted_cloud = PrestaShop Cloud (Hosted).
  • Read-only DB DSN (optional): Optional read-only MySQL DSN for fields the Webservice does not expose (stock movements, derived OSS/VAT views). PrestaShop stays system of record.
4

Enter credentials in Vortex IQ

Paste each value into its matching field in the connector drawer.
5

Verify and connect

Click Verify and Connect. Vortex IQ makes a test API call to validate the credentials before saving them.
Vortex IQ only ever requests read-only access. Where PrestaShop offers scoped or read-only API keys, use one.

​
Available KPI cards

Vortex IQ populates 46 Nerve Centre cards from your PrestaShop data. See the PrestaShop KPI card reference for the full list with definitions, calculations, and sentiment bands.

​
Troubleshooting

Re-check each value against the PrestaShop developer console for typos or trailing whitespace. If a scope or permission is missing, PrestaShop will typically return a 401 or 403 on the verification call rather than a generic failure.
Allow time for the first sync to complete; large accounts can take longer. If cards are still empty after an hour, disconnect and reconnect to confirm the credentials were saved correctly.