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Connecting Volusion to Vortex IQ gives the AI OS a live read on your Volusion data, feeding the Nerve Centre dashboard, Vortex Mind diagnostics, and Ask Viq.

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What data Vortex IQ reads from Volusion

  • Order
  • Product
  • Customer
  • Refund
  • InventoryLevel

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How to connect

Volusion uses credential-based authentication rather than OAuth. You provide these values directly rather than approving a redirect.
1

Open Connected Sources

In your Vortex IQ workspace, go to Settings → Connected Sources. You need Admin role in the workspace to connect sources.
2

Find the Volusion card

Locate the Volusion connector card and click + Connect. The connector drawer opens with a credential form.
3

Gather your credentials from Volusion

You will need:
  • Store URL: Your Volusion store host, e.g. https://www.yourstore.com - every API and CSV-export call is relative to it.
  • API Token / Encrypted Password: Volusion API token (modern API) or the EncryptedPassword for the generic CSV export. Generate under Account → API.
  • API Login: API Login user for the classic generic export endpoint (paired with the Encrypted Password).
4

Enter credentials in Vortex IQ

Paste each value into its matching field in the connector drawer.
5

Verify and connect

Click Verify and Connect. Vortex IQ makes a test API call to validate the credentials before saving them.
Vortex IQ only ever requests read-only access. Where Volusion offers scoped or read-only API keys, use one.

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Available KPI cards

Vortex IQ populates 33 Nerve Centre cards from your Volusion data. See the Volusion KPI card reference for the full list with definitions, calculations, and sentiment bands.

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Troubleshooting

Re-check each value against the Volusion developer console for typos or trailing whitespace. If a scope or permission is missing, Volusion will typically return a 401 or 403 on the verification call rather than a generic failure.
Allow time for the first sync to complete; large accounts can take longer. If cards are still empty after an hour, disconnect and reconnect to confirm the credentials were saved correctly.