What Vortex IQ reads from TikTok Ads
How to connect
1
Go to Connected Sources
Navigate to Settings → Connected Sources and click Add Source.
2
Select TikTok Ads
Search for “TikTok Ads” and select it from the catalogue.
3
Authorise via OAuth
Click Connect. A TikTok login pop-up opens. Log in with the account that has admin access to your TikTok Ads account, then grant the required permissions.
4
Select ad accounts
Choose which TikTok ad accounts to import. Multiple accounts can be added in one connection.
5
Save
Click Save. Nerve Centre populates your TikTok Ads KPI cards once the initial data pull completes.
You need Admin access on the TikTok Ads account. Operator-level access may not expose all required API scopes.
Troubleshooting
No data after connecting
No data after connecting
TikTok Ads requires at least one active or recently active campaign to return data. If your account has no spend in the last 90 days, some cards may show empty states.
OAuth pop-up blocked
OAuth pop-up blocked
Allow pop-ups from
app.vortexiq.ai in your browser settings and retry the connection.Token expired
Token expired
TikTok OAuth tokens require periodic re-authorisation. Go to Settings → Connected Sources → TikTok Ads → Reconnect.