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Connecting Big Cartel to Vortex IQ gives the AI OS a live read on your Big Cartel data, feeding the Nerve Centre dashboard, Vortex Mind diagnostics, and Ask Viq.

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What data Vortex IQ reads from Big Cartel

  • Product
  • Order
  • Customer
  • Account

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How to connect

1

Open Connected Sources

In your Vortex IQ workspace, go to Settings → Connected Sources. You need Admin role in the workspace to connect sources.
2

Find the Big Cartel card

Locate the Big Cartel connector card and click + Connect.
3

Authorise with Big Cartel

You are redirected to Big Cartel’s own authorisation page (https://api.bigcartel.com/oauth/authorize). Sign in and approve the requested permissions. Vortex IQ requests these scopes: read.
4

Return to Vortex IQ

Big Cartel redirects you back to Vortex IQ once authorisation completes. The connector card flips to Connected automatically; no credentials are copied by hand.
5

Wait for the first data pull

KPI cards begin populating once the first sync completes. Timing depends on the Big Cartel API response size and rate limits.

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Available KPI cards

Vortex IQ populates 32 Nerve Centre cards from your Big Cartel data. See the Big Cartel KPI card reference for the full list with definitions, calculations, and sentiment bands.

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Troubleshooting

Re-check each value against the Big Cartel developer console for typos or trailing whitespace. If a scope or permission is missing, Big Cartel will typically return a 401 or 403 on the verification call rather than a generic failure.
Allow time for the first sync to complete; large accounts can take longer. If cards are still empty after an hour, disconnect and reconnect to confirm the credentials were saved correctly.