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Metrics type: Supporting MetricsCategory: Payment Gateway

At a glance

Total count of successful Afterpay Pay-in-4 orders in the period. Volume divided by this gives Afterpay AOV (typically 25% above card AOV).

Calculation

Calculated automatically from your Afterpay data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

“Banksia Living” 30 days ending 02 May 26: 5,740 Afterpay orders (3,420 AU + 480 NZ + 1,840 US). Roughly 30% of Banksia’s total order count. Pay in 4 product is the only Afterpay flow, so no product-mix variation.

Sibling cards merchants should reference together

Reconciling against the vendor’s own dashboard

Where to look: portal.afterpay.comOrders with status filter “Captured”. Why differ:

Known limitations / merchant FAQs

Authorised orders not yet captured, counted? No, only captured. Cancelled orders? Excluded. Refund creates a new transaction? No; original captured order stays counted, refund tracked separately in aft_refund_volume. Square Cash App users buying via Afterpay, where do they show? Counted same as web Afterpay; Cash App is one channel, not a separate product.

Tracked live in Vortex IQ Nerve Centre

Total Transactions is one of hundreds of KPI pulses Vortex IQ tracks across Afterpay and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.