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Card class: Non-HeroCategory: Payment Gateway

At a glance

Total count of successful Afterpay Pay-in-4 orders in the period. Volume divided by this gives Afterpay AOV (typically 25% above card AOV).
What it countsCOUNT(orders) where status = APPROVED + CAPTURED.
API endpoint/v2/payments.
Refunds / declined / cancelledExcluded.
Single product (Pay in 4)Each captured order is one transaction.
Time window30D vsP.
Alert triggerdrop >15% vsP.
Rolesowner, finance

Calculation

Calculated automatically from your Afterpay data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

“Banksia Living” 30 days ending 02 May 26: 5,740 Afterpay orders (3,420 AU + 480 NZ + 1,840 US). Roughly 30% of Banksia’s total order count. Pay in 4 product is the only Afterpay flow, so no product-mix variation.

Sibling cards merchants should reference together

CardWhy pair it
aft_total_volumeDollar volume.
aft_avg_transactionAOV.
aft_decline_rateWhat fraction of attempts didn’t make it.
Klarna kla_total_transactionsCross-BNPL count comparison.

Reconciling against the vendor’s own dashboard

Where to look: portal.afterpay.comOrders with status filter “Captured”. Why differ:
ReasonDirectionWhy
Time zoneBoundary days offAU vs UTC has 10-11h offset.
Authorised vs capturedTheirs may show authorisedPre-shipment orders.

Known limitations / merchant FAQs

Authorised orders not yet captured, counted? No, only captured. Cancelled orders? Excluded. Refund creates a new transaction? No; original captured order stays counted, refund tracked separately in aft_refund_volume. Square Cash App users buying via Afterpay, where do they show? Counted same as web Afterpay; Cash App is one channel, not a separate product.

Tracked live in Vortex IQ Nerve Centre

Total Transactions is one of hundreds of KPI pulses Vortex IQ tracks across Afterpay and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.