Skip to main content
Card class: Non-Hero • Category: Shipping & Courier

​
At a glance

The share of your Australia Post volume split across the three core service tiers: Parcel Post (the economy default), Express Post (the guaranteed-speed premium), and Standard / other products. Shown as a donut over the trailing 30 days. It is the single clearest read on the cost-versus-speed trade your despatch operation is actually making, parcel by parcel.

​
What it tracks

The card reads the Australia Post product code on each outbound consignment from the Shipping & Tracking API over the rolling 30-day window, buckets each into Parcel Post, Express Post, or Standard / other, and shows each bucket’s share of total volume. The mix is a direct lever on your shipping cost: Express Post can run two to three times the Parcel Post rate per parcel, so a few points of share moving between tiers is a real swing in despatch spend. Watch the mix for drift. A rising Express share lifts cost and your exposure to the next-business-day guarantee (and its refund clause); a rising Parcel Post share saves money but lengthens transit and can dent the customer experience on time-sensitive orders. A sudden shift usually traces to a checkout-copy change, a free-shipping-threshold change, or a default service swap in your fulfilment setup. Pair it with Express Post Address-Eligibility Rate to check you are only selling the guarantee where it applies, Express Post Next-Business-Day OTD for the premium tier’s performance, Avg Shipping Cost for the cost consequence, and Avg Transit (days) for the speed consequence.

​
Reconciling against the source

Cross-check the split against your consignment export in MyPost Business or the Australia Post Merchant Portal, grouped by product code over the same 30-day window, outbound only. Differences are normally period-boundary or timezone effects: Australia Post scan and lodgement timestamps are in carrier-local time (AEST / AEDT) and can lag ingestion by minutes to a few hours.

​
Tracked live in Vortex IQ Nerve Centre

Parcel Post vs Express vs Standard Mix is one of hundreds of KPI pulses Vortex IQ tracks across Australia Post and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.