| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| 3DS Challenge Abandon Rate | 🦸 Hero | hero | 3DS & Fraud | gauge |
| Authorisation Success Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Chargeback Rate | 🦸 Hero | hero | Disputes & Chargebacks | gauge |
| Decline Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Decline Rate Spike Alert | 🦸 Hero | hero | Nerve Centre | alert_list |
| Dispute Rate | 🦸 Hero | hero | Executive Command Centre | gauge |
| Dispute Threshold Watch | 🦸 Hero | hero | Nerve Centre | kpi |
| Open Chargebacks | 🦸 Hero | hero | Disputes & Chargebacks | kpi |
| Payment Health Score | 🦸 Hero | hero | Executive Command Centre | gauge |
| Revenue at Risk (live) | 🦸 Hero | hero | Executive Command Centre | kpi |
| Top Declining Issuers | 🦸 Hero | hero | BIN Intelligence | bar_horizontal |
| Total Transaction Value | 🦸 Hero | hero | Executive Command Centre | kpi |
| 3DS Friction Revenue Loss | 🔗 Cross-Channel | - | Revenue at Risk | kpi |
| Decline Spike vs Checkout Funnel Drop | 🔗 Cross-Channel | hero | Revenue at Risk | dual_axis |
| Disputes vs Returns Correlation | 🔗 Cross-Channel | - | Revenue at Risk | scatter |
| Recoverable Revenue (decline-driven) | 🔗 Cross-Channel | hero | Revenue at Risk | kpi |
| 3DS Abandonment Rate | Non-Hero | - | Transaction Health | gauge |
| 3DS Failure Alert | Non-Hero | - | Nerve Centre | alert_list |
| 3DS Frictionless Volume | Non-Hero | - | 3DS & Fraud | kpi |
| 3DS Success Rate | Non-Hero | - | 3DS & Fraud | gauge |
| 3DS-Authenticated Transactions | Non-Hero | - | 3DS & Fraud | kpi |
| Average Transaction | Non-Hero | - | Volume | kpi |
| Average Transaction Value | Non-Hero | - | Revenue & Sales | kpi |
| Avg Dispute Response Time | Non-Hero | - | Disputes & Chargebacks | kpi |
| Avg Settlement Time (days) | Non-Hero | - | Settlement | kpi |
| Avg Settlement Time (days) | Non-Hero | - | Settlement & Payouts | kpi |
| AVS Match Rate | Non-Hero | - | Payments & Checkout Health | gauge |
| Card Brand Performance | Non-Hero | - | BIN Intelligence | heatmap |
| Card vs Billing Country Mismatch | Non-Hero | - | Geography | kpi |
| Chargeback Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Chargeback Reason Codes | Non-Hero | - | Disputes & Chargebacks | bar_horizontal |
| Chargeback Value (30d) | Non-Hero | - | Disputes & Chargebacks | kpi |
| Corporate vs Consumer Cards | Non-Hero | - | BIN Intelligence | donut |
| Cross-Border Transaction Share | Non-Hero | - | Geography | gauge |
| Decision Manager Score Mix | Non-Hero | - | 3DS & Fraud | histogram |
| Decline Rate | Non-Hero | - | Transaction Health | gauge |
| Decline Rate by Card-Country | Non-Hero | - | BIN Intelligence | choropleth |
| Decline Retry Success Rate | Non-Hero | - | Payments & Checkout Health | gauge |
| Declined Transactions | Non-Hero | - | Payments & Checkout Health | kpi |
| Dispute Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Dispute Win Rate | Non-Hero | - | Disputes & Chargebacks | gauge |
| Dunning Recovery Rate | Non-Hero | - | Subscription & Recurring | gauge |
| Fraud Velocity Alert | Non-Hero | - | Nerve Centre | alert_list |
| High-Value Transactions | Non-Hero | - | Revenue & Sales | table |
| Net Revenue (after refunds + fees) | Non-Hero | - | Revenue & Sales | kpi |
| Oldest Pending Payout (days) | Non-Hero | - | Settlement | kpi |
| Oldest Pending Payout (days) | Non-Hero | - | Settlement & Payouts | kpi |
| Pending Payouts | Non-Hero | - | Settlement | kpi |
| Pending Settlement | Non-Hero | - | Settlement & Payouts | kpi |
| Prepaid Card Share | Non-Hero | - | BIN Intelligence | kpi |
| Recoverable Declines (soft) | Non-Hero | - | Payments & Checkout Health | kpi |
| Recurring Charge Failure Rate | Non-Hero | - | Subscription & Recurring | gauge |
| Recurring Charge Volume | Non-Hero | - | Subscription & Recurring | line |
| Refund Count | Non-Hero | - | Refunds | kpi |
| Refund Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Refund Rate | Non-Hero | - | Refunds | gauge |
| Refund Value | Non-Hero | - | Refunds | kpi |
| Refund Velocity Trend | Non-Hero | - | Refunds | line |
| Refund Volume | Non-Hero | - | Refunds & Disputes | kpi |
| Revenue by Country | Non-Hero | - | Geography | choropleth |
| Revenue by Currency | Non-Hero | - | Revenue & Sales | donut |
| Revenue Over Time | Non-Hero | - | Revenue & Sales | area |
| Sales Volume Anomalies | Non-Hero | - | Revenue & Sales | line |
| Settlement Batch Success Rate | Non-Hero | - | Settlement & Payouts | gauge |
| Settlement Stuck | Non-Hero | - | Nerve Centre | alert_list |
| Stored-Token Health | Non-Hero | - | Subscription & Recurring | kpi |
| Success Rate | Non-Hero | - | Transaction Health | gauge |
| Successful Transactions | Non-Hero | - | Payments & Checkout Health | kpi |
| Top Decline Reasons | Non-Hero | - | Transaction Health | bar_horizontal |
| Top Decline Reasons | Non-Hero | - | Payments & Checkout Health | bar_horizontal |
| Top Payment Methods | Non-Hero | - | Transaction Health | pie |
| Total Transactions | Non-Hero | - | Volume | kpi |
| Total Transactions | Non-Hero | - | Payments & Checkout Health | kpi |
| Total Volume | Non-Hero | - | Volume | kpi |
| Under-Review Rate | Non-Hero | - | Payments & Checkout Health | gauge |
| Volume Trend | Non-Hero | - | Volume | area |
CyberSource KPIs, Vortex IQ Nerve Centre
Every CyberSource KPI pulse Vortex IQ Nerve Centre tracks: 76 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 76 KPI pulses for CyberSource stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The CyberSource connector covers Visa’s enterprise payment platform, used by larger merchants needing fine-grained 3DS, BIN intelligence, and decline-recovery analytics. The Nerve Centre tracks 76 KPI pulses in the Vortex IQ AI OS catalogue - including hero alerts (Authorisation Success Rate, 3DS Challenge Abandon Rate, Top Declining Issuers, Open Chargebacks, Payment Health Score) plus cross-channel cards (Decline Spike vs Checkout Funnel Drop, Recoverable Revenue (decline-driven), Disputes vs Returns Correlation, 3DS Friction Revenue Loss). Vortex Mind investigates when an issuer starts blocking transactions or 3DS friction climbs; Ask Viq™ lets you ask in plain English with citations back to the source card.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.