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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 24 KPI pulses for DPD stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The DPD connector brings the Vortex IQ AI OS to UK and EU merchants shipping with DPD’s predictive 1-hour delivery slot service across home delivery, Pickup, and Brexit-affected cross-border lanes. The Nerve Centre tracks 24 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Predict Slot Accuracy (30-min / 1-hour), Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus cross-platform DPD OTD by Sales Channel and UK→EU Cross-Border Exception Rate so Brexit-lane health surfaces alongside domestic OTD. Vortex Mind investigates when slot-accuracy slips or a specific destination zone drifts; Ask Viq™ answers in plain English with citations back to the parcel. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.