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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 51 KPI pulses for DPDLocal stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The DPDLocal connector is the deepest carrier integration in the Vortex IQ AI OS catalogue - 51 KPI pulses covering DPD’s UK reseller channel for SMB merchants and 3PLs booking collections, premium services, and Sunday delivery. The Nerve Centre runs hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus cross-platform cards on Late-Delivery Revenue at Risk, 3PL vs Carrier Delay Attribution, and Open Claims Without Jira Ticket so disputed shipments never fall through the gap. Vortex Mind investigates failed pickups, route degradation, and ageing claims; Ask Viq™ answers in plain English - “which postcodes are bleeding OTD this week?” - with citations back to the consignment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.