| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Avg Shipping Cost | π¦Έ Hero | hero | Cost & Efficiency | kpi |
| Days to Token Expiry | π¦Έ Hero | hero | Operational Health | kpi |
| Exception Rate | π¦Έ Hero | hero | Exceptions & Claims | gauge |
| Late Shipments | π¦Έ Hero | hero | Delivery Performance | kpi |
| On-Time Delivery Rate | π¦Έ Hero | hero | Delivery Performance | gauge |
| Open Claims | π¦Έ Hero | hero | Exceptions & Claims | kpi |
| 3PL vs Carrier Delay Attribution | π Cross-Channel | hero | Cross-Channel: Revenue at Risk | stacked_bar |
| Carrier OTD by Sales Channel | π Cross-Channel | hero | Cross-Channel: Revenue at Risk | bar_horizontal |
| Claim Value as % of DPDLocal Revenue | π Cross-Channel | standard | Cross-Channel: Revenue at Risk | kpi |
| Late-Delivery Revenue at Risk | π Cross-Channel | hero | Cross-Channel: Revenue at Risk | kpi |
| Open Claims Without Jira Ticket | π Cross-Channel | hero | Cross-Channel: Revenue at Risk | alert_table |
| Ageing Claim Watchlist | Non-Hero | standard | Nerve Centre | alert_table |
| API Error Rate | Non-Hero | standard | Operational Health | gauge |
| Avg Transit (days) | Non-Hero | standard | Delivery Performance | kpi |
| Claim Resolution Time (median days) | Non-Hero | standard | Exceptions & Claims | kpi |
| Claim Value (open) | Non-Hero | standard | Exceptions & Claims | kpi |
| Collections Booked | Non-Hero | standard | Collections | line |
| Cost by Service Code | Non-Hero | standard | Cost & Efficiency | bar_horizontal |
| Cost by Zone | Non-Hero | standard | Cost & Efficiency | bar_horizontal |
| Cost Per Shipment Trend | Non-Hero | standard | Cost & Efficiency | sparkline |
| Delivery Experience Score | Non-Hero | standard | Delivery Performance | gauge |
| DPDLocal Health Score | Non-Hero | standard | Executive Command Centre | gauge |
| Exception Rate Spike | Non-Hero | standard | Nerve Centre | alert_list |
| Exception Reasons (top 10) | Non-Hero | standard | Exceptions & Claims | bar |
| Failed Deliveries | Non-Hero | standard | Exceptions & Claims | kpi |
| Failed Pickup Alerts | Non-Hero | standard | Nerve Centre | alert_list |
| Failed Pickup Rate | Non-Hero | standard | Collections | gauge |
| First-Attempt Delivery Rate | Non-Hero | standard | Delivery Performance | gauge |
| First-Attempt Delivery Rate | Non-Hero | standard | Delivery Performance | gauge |
| GeoSession Auth Risk | Non-Hero | standard | Nerve Centre | kpi |
| High-Cost Shipment Outliers | Non-Hero | standard | Cost & Efficiency | table |
| Label Generation Success | Non-Hero | standard | Operational Health | gauge |
| Late Shipments by Route | Non-Hero | standard | Delivery Performance | bar_horizontal |
| Open Claim Value | Non-Hero | standard | Exceptions & Claims | kpi |
| Open Claims by Age | Non-Hero | standard | Exceptions & Claims | histogram |
| OTD by Route | Non-Hero | standard | Service Mix | bar_horizontal |
| OTD by UK Region | Non-Hero | standard | Service Mix | bar_horizontal |
| OTD SLA Breach | Non-Hero | standard | Nerve Centre | kpi |
| OTD Today | Non-Hero | standard | Executive Command Centre | gauge |
| Parcels In Flight | Non-Hero | standard | Executive Command Centre | kpi |
| Predict Slot Accuracy (30-min / 1-hour) | Non-Hero | standard | Delivery Performance | gauge |
| Premium-Service Uplift vs Standard | Non-Hero | standard | Cost & Efficiency | kpi |
| Returned to Sender | Non-Hero | standard | Exceptions & Claims | kpi |
| Route Degradation Alerts | Non-Hero | standard | Nerve Centre | alert_list |
| Shipments | Non-Hero | standard | Volume | kpi |
| Shipments by Destination | Non-Hero | standard | Service Mix | geo_map |
| Shipments by Service | Non-Hero | standard | Service Mix | pie |
| Shipments by Service Code | Non-Hero | standard | Service Mix | pie |
| Shipments Over Time | Non-Hero | standard | Volume | line |
| Sunday Delivery Success Rate | Non-Hero | standard | Delivery Performance | gauge |
| UK Postcode Delivery Heatmap | Non-Hero | standard | Service Mix | choropleth |
DPDLocal KPIs, Vortex IQ Nerve Centre
Every DPDLocal KPI pulse Vortex IQ Nerve Centre tracks: 51 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 51 KPI pulses for DPDLocal stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The DPDLocal connector is the deepest carrier integration in the Vortex IQ AI OS catalogue - 51 KPI pulses covering DPDβs UK reseller channel for SMB merchants and 3PLs booking collections, premium services, and Sunday delivery. The Nerve Centre runs hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus cross-channel cards on Late-Delivery Revenue at Risk, 3PL vs Carrier Delay Attribution, and Open Claims Without Jira Ticket so disputed shipments never fall through the gap. Vortex Mind investigates failed pickups, route degradation, and ageing claims; Ask Viqβ’ answers in plain English - βwhich postcodes are bleeding OTD this week?β - with citations back to the consignment.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.