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Vortex IQ Nerve Centre tracks 21 KPI pulses for Japan Post stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Japan Post connector brings the Vortex IQ AI OS to merchants shipping into and within Japan via Yu-Pack, EMS, and international ePacket services run by the country’s national postal carrier. The Nerve Centre tracks 21 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry. Vortex Mind investigates when OTD drifts on cross-border lanes or first-attempt delivery dips; Ask Viq™ answers in plain English with citations back to the source shipment.
CardClassTierCategoryChart
Avg Shipping Cost🦸 HeroheroCost & Efficiencykpi
Days to Token Expiry🦸 HeroheroOperational Healthkpi
Exception Rate🦸 HeroheroExceptions & Claimsgauge
Late Shipments🦸 HeroheroDelivery Performancekpi
On-Time Delivery Rate🦸 HeroheroDelivery Performancegauge
Open Claims🦸 HeroheroExceptions & Claimskpi
API Error RateNon-HerostandardOperational Healthgauge
Avg Transit (days)Non-HerostandardDelivery Performancekpi
Claim Value (open)Non-HerostandardExceptions & Claimskpi
Cost by ZoneNon-HerostandardCost & Efficiencybar_horizontal
Cost Per Shipment TrendNon-HerostandardCost & Efficiencysparkline
Failed DeliveriesNon-HerostandardExceptions & Claimskpi
First-Attempt Delivery RateNon-HerostandardDelivery Performancegauge
High-Cost Shipment OutliersNon-HerostandardCost & Efficiencytable
Label Generation SuccessNon-HerostandardOperational Healthgauge
OTD by RouteNon-HerostandardService Mixbar_horizontal
Returned to SenderNon-HerostandardExceptions & Claimskpi
ShipmentsNon-HerostandardVolumekpi
Shipments by DestinationNon-HerostandardService Mixgeo_map
Shipments by ServiceNon-HerostandardService Mixpie
Shipments Over TimeNon-HerostandardVolumeline
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.