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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 21 KPI pulses for Japan Post stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Japan Post connector brings the Vortex IQ AI OS to merchants shipping into and within Japan via Yu-Pack, EMS, and international ePacket services run by the country’s national postal carrier. The Nerve Centre tracks 21 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry. Vortex Mind investigates when OTD drifts on cross-border lanes or first-attempt delivery dips; Ask Viq™ answers in plain English with citations back to the source shipment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.