Section title and navigation
The header shows the section name and brief overview, plus the standard four-tab navigation across the top (Dashboard, Restore Center, Change Logs, Settings).Manage Settings, the per-entity grid
This shows every backed-up entity with its current backup type, status, and last sync time. Entities are grouped into the same three tab sections used on the Dashboard:
Catalogue Data tab
- Products
- Categories
- Brands
- Promotions
- Blog Posts
Customer Data tab
- Customers
- Orders
- Coupons
- Gift Certificates
Settings Data tab
- 301 Redirects
- Channels
- Pages
- Email Templates
Per-entity grid row
Each row shows:
| Column | What it shows |
|---|---|
| Entity | Name (e.g. Products) |
| Backup Type | Realtime or Manual |
| Status | Toggle to enable / disable real-time backup |
| Date and Time | Last sync timestamp |
| Action | Backup button (Manual entities only) |
Real-time backup toggle
For entities with Realtime backup type, the Status toggle controls whether RollbackPro listens to BigCommerce webhooks for that entity:
- Enabled (default), webhook events are captured and written to the backup index immediately.
- Disabled, RollbackPro stops listening; changes after this point will not be backed up automatically.
Manual backup button
For entities with Manual backup type (Brands, Coupons, Promotions, Blog Posts, 301 Redirects, Gift Certificates), the Backup button in the Action column triggers a one-time full backup:
Click Backup, click Confirm in the popup, and the manual backup runs. After it completes, the entity row shows a refreshed Date and Time.
Best practice for manual-backup entities: Always click Backup before and after any bulk or significant change to these entities. Otherwise the backup index may be stale by the time you need to restore.The webhook-less entities are:
- Brands
- Promotions
- Blog Posts
- Coupons
- Gift Certificates
- 301 Redirects
Schedule Backups
The Schedule Backups button on the Settings page lets you configure automated backup schedules. Instead of relying on real-time webhooks (where supported) or manual triggers (where not), you can run recurring snapshots. Configure:- Which entities to back up, choose any combination across all three tab groups. Most useful for the six manual-backup entities.
- Backup frequency, e.g. daily, twice daily, weekly.
- Backup time, pick the preferred time-of-day to minimise impact on storefront performance.
When to schedule
| Scenario | Recommendation |
|---|---|
| Manual-backup entities you edit weekly | Schedule weekly |
| Marketing team that runs daily promo updates | Schedule daily |
| High-frequency catalogue churn store | Daily or twice daily |
| Static catalogue, change once a quarter | Weekly is fine |
Help button
The Help button in the corner opens the corresponding help article in the knowledge base.Cross-links
- Understanding the dashboard, the per-entity counts and statuses surfaced from this configuration.
- Restore Center, the rollback workflow that uses the backup index this page configures.
- What we backup, the field-level reference for each entity backed up.
- Setup and onboarding, where Schedule Backups configuration sits in the overall onboarding sequence.