| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| Avg Shipping Cost | 🦸 Hero | hero | Cost & Efficiency | kpi |
| Days to Token Expiry | 🦸 Hero | hero | Operational Health | kpi |
| Exception Rate | 🦸 Hero | hero | Exceptions & Claims | gauge |
| Late Shipments | 🦸 Hero | hero | Delivery Performance | kpi |
| NextDay 9am Service Promise | 🦸 Hero | hero | Delivery Performance | gauge |
| On-Time Delivery Rate | 🦸 Hero | hero | Delivery Performance | gauge |
| Open Claims | 🦸 Hero | hero | Exceptions & Claims | kpi |
| APC OTD by Sales Channel | 🔗 Cross-Channel | hero | Cross-Channel: Revenue at Risk | bar_horizontal |
| API Error Rate | Non-Hero | standard | Operational Health | gauge |
| Avg Transit (days) | Non-Hero | standard | Delivery Performance | kpi |
| Claim Value (open) | Non-Hero | standard | Exceptions & Claims | kpi |
| Cost by Zone | Non-Hero | standard | Cost & Efficiency | bar_horizontal |
| Cost Per Shipment Trend | Non-Hero | standard | Cost & Efficiency | sparkline |
| Failed Deliveries | Non-Hero | standard | Exceptions & Claims | kpi |
| First-Attempt Delivery Rate | Non-Hero | standard | Delivery Performance | gauge |
| High-Cost Shipment Outliers | Non-Hero | standard | Cost & Efficiency | table |
| Label Generation Success | Non-Hero | standard | Operational Health | gauge |
| OTD by Origin Depot | Non-Hero | standard | Service Mix | bar_horizontal |
| OTD by Route | Non-Hero | standard | Service Mix | bar_horizontal |
| Pallet Shipment OTD | Non-Hero | standard | Delivery Performance | gauge |
| Returned to Sender | Non-Hero | standard | Exceptions & Claims | kpi |
| Shipments | Non-Hero | standard | Volume | kpi |
| Shipments by Destination | Non-Hero | standard | Service Mix | geo_map |
| Shipments by Service | Non-Hero | standard | Service Mix | pie |
| Shipments Over Time | Non-Hero | standard | Volume | line |
APC Overnight KPIs, Vortex IQ Nerve Centre
Every APC Overnight KPI pulse Vortex IQ Nerve Centre tracks: 25 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 25 KPI pulses for APC Overnight stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The APC Overnight connector brings the Vortex IQ AI OS to UK merchants and 3PLs using APC’s depot network for next-day parcel and pallet delivery with timed AM services across mainland UK. The Nerve Centre tracks 25 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, NextDay 9am Service Promise, Late Shipments, Exception Rate, Open Claims, Days to Token Expiry, plus a cross-channel APC OTD by Sales Channel card. Vortex Mind investigates when one origin depot underperforms or pallet OTD diverges from parcels; Ask Viq™ answers in plain English with citations back to the consignment.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.