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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ AI OS ships industry-standard benchmark bands for each Depop KPI, so your dashboard flags Performing Well or Needs Attention the moment you connect. 11 of the 31 Depop cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction. The benchmarks below are a starting point grounded in industry standards. Adjust any Good or Bad threshold to match your business and save it for your company in Settings → Dashboard Settings → Sensitivity.

How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:
  • Performing - comfortably inside the good band.
  • Needs Attention - has breached the band you set. This is where to act.
  • Stable - within range, or an informational card with no good/bad direction.
Any KPI that has not met its sentiment band is flagged Needs Attention, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.
CardDirectionGoodBadUnit
Active Depop Listings for Sold-Elsewhere ItemsLower is better05Count
Average RatingHigher is better9585Count
Days Since Last PayoutLower is better721Count
Depop Fee % of RevenueLower is better1218%
Depop Removed Listings (24h)Lower is better550Count
Dispute / Refund RateLower is better515%
Listings Drifting from BCLower is better550Count
Listings Failing Feedonomics ValidationLower is better550%
Listings with <3 PhotosLower is better550%
Listings with <5 HashtagsLower is better550%
Save-Rate / Follower / Rating Threshold CrossedHigher is better9585Count